Content Designer III

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eBay

WebsiteLinkedInAll Job Openings

10,000+ employees

🛍️ eCommerce

🏪 Marketplace

💰 $1.1G Post-IPO Debt - eBay on 2022-11

eCommerce • Marketplace

eBay is a global online marketplace that connects buyers and sellers through auctions and fixed-price listings. The platform hosts consumer-to-consumer and business-to-consumer transactions across a wide range of categories, including collectibles and live-streamed commerce (eBay Live). eBay runs promotional events and charity auctions, maintains a worldwide office footprint with hybrid work options, and emphasizes community and economic opportunity for its users.

📋 Description

• Own Content Design for product initiatives from discovery through delivery and iteration • Shape user flows, information architecture, content hierarchy, terminology, and interface content • Turn complicated customer, product, and operational needs into clear, intuitive solutions • Partner across Product, Design, Research, Engineering, and business teams to solve problems and build alignment • Use research, data, and customer insights to guide recommendations and evaluate outcomes • Contribute across seller tools, international and multi-market initiatives, onboarding, payments, shipping, and other evolving product areas • Improve reusable content patterns and standards, using AI-assisted tools where they strengthen quality or efficiency • Help shape products from early problem definition through launch and iteration • Strengthen content patterns and practices that can scale across TCGplayer

🎯 Requirements

• 5+ years in Content Design, UX Writing, Content Strategy, or a related product discipline • Portfolio demonstrating product problem-solving, decision-making, collaboration, and measurable impact • Ability to independently lead Content Design work within cross-functional product teams • Strong skills in information architecture, user flows, terminology, content systems, and interface content • Track record of building trusted partnerships, communicating a clear point of view, and influencing decisions across teams • Sound judgment when priorities, requirements, or solutions are evolving • Experience applying customer research, insights, and data to product decisions • Experience using AI-assisted tools or contributing to AI-enabled products • Background in e-commerce, marketplaces, seller or merchant tools, international or multi-market products, payments, onboarding, or similar product environments is a plus

🏖️ Benefits

• Target bonus may be included • Restricted stock units may be included • Medical benefits • Financial benefits • Other benefits • RRSP eligibility • Paid time off (PTO) • Parental leave • Accommodation support for applicants with needs