Senior Product Manager – Digital Brokerage, Investing Experience

Job not on LinkedIn

🕒 September 17

🇺🇸 United States – Remote

💵 $114k - $165.3k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

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Empower

WebsiteLinkedInAll Job Openings

10,000+ employees

💸 Finance

💳 Fintech

👥 B2C

Finance • Fintech • B2C

Empower is a leading provider of financial services focused on helping individuals and organizations achieve financial freedom through retirement planning and investment management. Serving over 19 million Americans, Empower offers a comprehensive suite of finance-related services, including smart planning and investment advice, and tools like the Empower Personal Dashboard™ for a complete financial view. The company is renowned as a top retirement plan provider and works closely with personal investors, workplace plan savers, plan sponsors, and financial professionals. Empower is also recognized for initiatives in Diversity, Equity, Inclusion, and has a social commitment that bolsters community impact.

📋 Description

• Lead the evolution of Empower’s digital brokerage experience • Refine the vision and roadmap spanning Stock Plan Services, brokerage capabilities, and native Empower investing • Define product strategy connecting Empower Personal Dashboard, OptionTrax, and Pershing NetX Investor • Eliminate fragmentation across workplace equity, brokerage accounts, and customers’ broader financial lives • Build next-generation brokerage capabilities and intuitive customer journeys • Own end-to-end stock plan participant experiences, including equity awards, holdings, transactions, accounts, and transitions into broader investing • Translate brokerage, equity compensation, operational, regulatory, and technology requirements into simple customer experiences • Partner with engineering, design, research, operations, compliance, business teams, and external providers from discovery through launch and optimization • Conduct qualitative research, usability testing, behavioral analysis, competitive research, and direct customer feedback • Define and track success metrics including adoption, engagement, satisfaction, transaction behavior, asset retention, consolidation, and digital experience • Use experimentation, analytics, rapid validation, and customer feedback to improve the product • Manage the full product lifecycle from problem definition and strategy through requirements, prioritization, delivery, launch, measurement, and iteration • Influence Empower’s long-term investing strategy by identifying new capabilities and experiences

🎯 Requirements

• Bachelor's degree or equivalent experience • 7+ years of product management experience • Significant experience building and leading complex digital consumer financial products • Directly relevant experience with digital brokerage, Stock Plan Services, equity compensation, or investing products • Strong understanding of brokerage customer experiences, including account opening, funding, positions and balances, trading, transactions, statements, servicing, and portfolio experiences • Experience designing digital experiences for stock plan participants • Familiarity with equity awards and the lifecycle of employee equity compensation • Ability to simplify technically and operationally complex financial products into intuitive customer experiences • Experience working across internal platforms and third-party providers • Proven experience owning the full product lifecycle • Strong product judgment and consumer product design expertise • Strong analytical skills using quantitative and qualitative insights • Excellent communication and storytelling skills • Ability to influence senior leaders and align cross-functional stakeholders • Strong customer orientation and ability to solve complex customer and business problems • Applicants must be authorized to work for any employer in the U.S.; no employment visa sponsorship, including CPT/OPT • Preferred: 3+ years of directly relevant Stock Plan Services, brokerage, or investing experience • Preferred: Experience with equity compensation products, direct-to-consumer brokerage, third-party financial infrastructure, regulated financial services, fintech, and emerging investing trends • MBA or other relevant advanced degree preferred

🏖️ Benefits

• Medical, dental, vision and life insurance • 401(k) plan with generous company matching contributions (up to 6%) • Financial advisory services • Potential company discretionary contribution • Broad investment lineup • Tuition reimbursement up to $5,250/year • Business-casual environment with the option to wear jeans • Generous paid time off upon hire • Paid time off program • Ten paid company holidays and three floating holidays each calendar year • Paid volunteer time — 16 hours per calendar year • Paid parental leave • Paid short- and long-term disability • Family and Medical Leave (FMLA) • Business Resource Groups open to all • Flexible work environment • Reliable high-speed internet and wired connection required for remote work; necessary computer equipment provided