Sales Operations Specialist

Job not on LinkedIn

November 25

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Logo of EMS Management & Consultants, Inc.

EMS Management & Consultants, Inc.

Healthcare Insurance • Compliance • SaaS

EMS Management & Consultants, Inc. (EMS|MC) is a company that specializes in providing comprehensive operational solutions for over 1,500 emergency medical services (EMS) providers across the United States, including hospital systems, municipalities, and private companies. Founded by professionals within the EMS industry, EMS|MC offers services designed to optimize reimbursement, resources, and regulatory compliance. With more than 25 years of experience, the company leverages technologies like EMsmart, a SaaS-driven billing solution, to enhance revenue performance for EMS agencies. EMS|MC also works closely with the PWW Advisory Group to ensure compliance with the ever-changing regulatory landscape, providing tools and educational resources to EMS providers.

501 - 1000 employees

⚕️ Healthcare Insurance

📋 Compliance

☁️ SaaS

📋 Description

• Manage and maintain the Salesforce platform, including user setup, profiles, and roles • Customize Salesforce to meet the needs of the sales and operations teams • Ensure data integrity and cleanliness within Salesforce by performing regular data audits and cleanup • Provide training and support to Salesforce users • Assist the sales team with pipeline management, opportunity tracking, and forecasting • Develop and generate regular sales reports and dashboards • Support the sales team in preparing sales presentations, proposals, and contracts • Collaborate with the operations team to streamline processes and improve operational efficiency • Monitor and analyze key operational metrics to identify areas for improvement • Integrate Salesforce with other business systems and tools to enhance data flow and process automation

🎯 Requirements

• Bachelor’s degree in Business Administration, Information Systems, or a related field • 2+ years of experience in Salesforce administration and sales/operations support • Salesforce Administrator certification preferred • Strong understanding of sales processes and operations • Proficient in Salesforce customization and configuration • Excellent analytical and problem-solving skills • Strong communication and interpersonal skills • Ability to work independently and as part of a team • Detail-oriented with strong organizational skills • Proficiency in English is necessary for job-related communication

🏖️ Benefits

• Discretionary bonus plan • Comprehensive benefit package including health coverage • Paid time off • Retirement plan

Apply Now

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