Client Delivery Manager – Revenue Cycle

🕒 October 19

🎸 Tennessee – Remote

🎸 Tennessee – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💹 Revenue Operations

👻 Ghost score 10%

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EnableComp

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

🛡️ Insurance

📦 Logistics

💰 Venture Round on 2022-07

Consulting • Insurance • Logistics

EnableComp is a company that specializes in revenue cycle management (RCM) for healthcare providers and health systems across the United States. They focus on processing complex claims related to Veterans Administration, Workers' Compensation, Motor Vehicle Accidents, and Out-of-State Medicaid, as well as denial management for all payer classes. By leveraging intelligent automation and their proprietary E360 RCM™ platform, EnableComp helps healthcare providers increase revenue, control costs, and streamline billing processes. With expertise in handling complex claims, the company ensures accurate and timely reimbursement, providing significant uplift to collections and improving the financial performance of its clients.

📋 Description

• Independently own operational alignment for assigned client accounts • Develop working knowledge of client contracts, SLAs, service-line scope, workflows, and operational dependencies • Translate operational performance data into narratives articulating drivers, risks, and opportunities • Identify trends, risks, and misalignment and recommend corrective actions • Partner with clients to align operational expectations with internal capabilities and constraints • Monitor operational performance indicators and inventory health • Lead root cause analysis with Revenue Services and internal teams • Develop, track, and validate outcome-oriented action plans • Determine when and how to escalate issues with clear context and recommendations • Prepare and facilitate monthly operational reviews and recurring client touchpoints • Develop agendas, reporting narratives, and client discussion materials • Lead client discussions professionally and consultatively • Document meeting outcomes, decisions, and action items • Serve as a consistent operational presence for assigned accounts • Partner with Revenue Services leadership and operational teams • Coordinate with Client Success, Implementation, Product, and Technology teams • Lead internal account reviews and align stakeholders on priorities, risks, and commitments • Advocate for client needs while balancing enterprise standards and scalability • Maintain accurate documentation in CRM and internal systems • Apply Client Alignment methodologies and standards • Identify systemic issues and improvement opportunities across the client portfolio • Contribute to process improvement, workflow refinement, and documentation updates • Support onboarding and knowledge transfer for new team members • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree in Business, Healthcare Administration, Operations, or a related field required • 3–5 years of experience in healthcare operations, revenue cycle, client-facing roles, or related environments • Foundational understanding of operational workflows, data interpretation, and client support models • Strong written and verbal communication skills • Demonstrated ability to independently manage client relationships and operational discussions • Strong analytical skills and ability to translate data into actionable insight • Client-facing presentation experience • Ability to influence without authority in cross-functional environments • Timely and regular attendance • Equivalent combination of education and experience will be considered • Consultative problem-solving mindset • Strong organizational skills and attention to detail • Ability to receive and apply feedback • Professional presence for client-facing interactions • Willingness to learn and adapt in a dynamic environment • Ability to escalate issues appropriately with clarity and confidence

🏖️ Benefits

• Full-time employment • Remote work option • Professional growth and development opportunities • Tools, resources, and support for career growth • Flexible, family-oriented work environment • Work-life balance support • Equal opportunity employment

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