Sales Engineer

🕒 July 28

🌽 Illinois – Remote

🌽 Illinois – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Sales Engineer

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EXFO

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1985

💼 Consulting

🏭 Manufacturing

📦 Logistics

💰 $15.9M Grant - EXFO on 2022-10

Consulting • Manufacturing • Logistics

EXFO is a provider of network test, monitoring and analytics solutions for communications service providers, data centers, contractors and network equipment manufacturers. The company designs and manufactures optical and electrical test instruments and lab/field testing hardware, develops software and analytics for network operations and automation, and offers services such as calibration, training and managed testing. EXFO focuses on fiber-optic and high-speed network testing (including 5G, PON, OTDR, and photonic integrated circuit validation) and serves enterprise and carrier customers worldwide.

📋 Description

• Support EXFO Sales and Account Team by promoting testing equipment into the network service provider market • Provide support presence at trade shows, conferences, and customer demonstrations focusing on technical product applications • Develop and deploy customer training curriculum in coordination with Sales Manager and Account Management Team • Participate in field evaluations to ensure customers are properly trained and tutored on EXFO testing solutions • Manage aspects of Customer evaluations in close coordination with sales and account manager to ensure product approval • Respond to RFPs in close coordination with sales manager to provide the best positive response to all technical requirements • Provide solution proposals and justification to suit customer needs • Maintain close supportive relationships with focus accounts to ensure smooth acceptance of products • Provide customized test plans and job aids to ensure smooth acceptance of products • Provide market interface between Product Management Team and customers by developing and maintaining key relationships at focus accounts • Advise Product Management Team on product feature/road map to coordinate with upcoming customer requirements • Provide competitive intelligence – feature set, road map, pricing

🎯 Requirements

• Entry level position with 1 to 3 years of equivalent experience in Telco operator or service provider • Degree holder/and or equivalent in Telecommunications or Optics • Knowledge of physical and optical layer technology and applications (OTDR, loss test, dispersion, DWDM, PON and FTTx) • Knowledge of Protocols technology and applications (SDH, next generation SDH, ATM, Frame Relay, Gigabit Ethernet, Voice over IP, xDSL etc.) • Ability to travel. Approximately 70% travel required • Extremely customer-oriented • Action- and results-driven • Good judgment • Highly responsible and courteous • Excellent communication and interpersonal skills

🏖️ Benefits

• Equal opportunity employer • Creating an inclusive environment for all employees