Quality Control Analyst – Valuations

Job not on LinkedIn

🕒 September 18

🇺🇸 United States – Remote

💵 $20 - $22 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

🦅 H1B Visa Sponsor

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👻 Ghost score 1%

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ServiceLink

1001 - 5000 employees

💸 Finance

🏠 Real Estate

☁️ SaaS

Finance • Real Estate • SaaS

ServiceLink is a company that connects lenders, servicers, and investors with industry-leading services supported by advanced technology. Their platform, EXOS®, offers tech-enabled mortgage services, enhancing operational efficiency and client experience in the mortgage industry. ServiceLink's solutions help streamline processes and improve service delivery within the real estate financing sector.

📋 Description

• Perform quality control analysis of valuation reports in compliance with regulatory, industry, and client requirements. • Contact valuation providers to discuss revisions or obtain order status. • Respond to and resolve issues in a timely and consistent manner. • Meet daily, weekly, and monthly production goals. • Provide feedback to QC management to improve processes and team productivity. • Ensure valuation reports meet regulatory and client standards. • Maintain compliance with state and industry regulations, including Appraiser Independence Requirements. • Identify discrepancies or errors in valuation reports and provide detailed revision requests. • Follow appropriate escalation paths. • Complete all QC valuation process steps accurately within required SLA timeframes. • Attend departmental meetings. • Participate in overtime, training, and onsite collaboration events as requested. • Communicate daily with QC Managers on department operation protocols. • Maintain positive, professional relationships with vendors and internal staff. • Perform other assigned duties.

🎯 Requirements

• Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. • 3+ years’ experience in real estate appraisal quality control review at the AMC or mortgage company level. • College degree preferred. • Strong attention to detail. • Ability to multitask in a fast-paced environment and work in multiple systems at once. • Ability to quickly learn new skills, processes, and procedures. • USPAP certification; if not already certified, successful completion of the 15 or 7 hr. USPAP training course after hire and successful maintenance of the certification during employment. • Knowledge of valuation processes, procedures, and technology. • Exceptional customer service, communication, and writing skills. • Weekend availability required. • Evening availability required. • Tuesday-Saturday shift listed; posting also states a Sunday through Thursday schedule.

🏖️ Benefits

• Health insurance • Vision insurance • Dental insurance • Life insurance • 401(k) plans • Employee Stock Purchase Plan • Paid vacation time • Paid sick time • Telecommuting/remote work • Training opportunities • Overtime opportunities • Onsite collaboration events

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