Delivery Lead, Digital Products

🔥 3 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

đźź  Senior

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Logo of EZCORP

EZCORP

5001 - 10000 employees

đź›’ Retail

👥 B2C

Retail • B2C

EZCORP is a leading provider of pawn loans in the United States and Latin America, formed with 16 pawn stores in 1989. The company specializes in satisfying short-term cash needs for consumers who are cash and credit constrained, offering non-recourse pawn loans collateralized by personal property. In addition to financial services, EZCORP operates retail stores selling primarily pre-owned merchandise in a customer-focused environment. Headquartered in Austin, Texas, EZCORP is dedicated to diversity, inclusion, and the professional development of its team members.

đź“‹ Description

• Serve as the EPMO delivery partner for digital product teams, managing cross-team dependencies, release coordination, and stakeholder alignment • Coordinate delivery across pricing and lending, data analytics, digital, and e-commerce workstreams • Direct full-cycle digital product delivery from initiation through post-launch • Participate in sprint reviews, backlog refinement, and planning sessions; identify integration risks, data dependencies, and downstream impacts • Manage release coordination between product-team delivery cadence and business launch timelines • Proactively manage scope changes, risks, and contingency plans • Partner with business, product, and development leads on technical decisions, dependencies, data reliability, and platform scalability • Coordinate data and analytics delivery from ingestion and pipeline development through model building, validation, and production deployment • Manage technical vendor and partner relationships for APIs, third-party platforms, SaaS tools, and data providers • Facilitate technical trade-off discussions across systems, teams, and data domains • Create and lead cross-functional project teams • Translate product and development terminology into business stakeholder language • Coach, mentor, and motivate project team members and contractors • Influence and align teams without direct authority across product, development, marketing, operations, and business stakeholders • Build and maintain business and vendor relationships • Provide executive-quality reporting on initiative status, risk posture, delivery forecasts, and KPI dashboards • Apply enterprise project management standards, frameworks, and governance processes • Conduct post-launch retrospectives and document lessons learned

🎯 Requirements

• 6+ years of direct work experience in a project or program management capacity • Demonstrated experience delivering complex digital product initiatives across multiple concurrent workstreams • Strong technical foundation, including architecture and design discussions, API integrations, data pipelines, analytics workflows, and technical trade-offs • Direct experience coordinating digital product delivery in e-commerce platforms, customer-facing applications, pricing or lending products, or data analytics solutions • Deep understanding of the software and digital product development lifecycle (SDLC/PDLC) • Agile fluency with Scrum or Kanban teams, iterative planning, sprint ceremonies, and flow-based metrics • Strong stakeholder management and communication skills, including executive presentations and translating technical complexity into business language • Proficiency with Jira, Smartsheet, Microsoft Project, or equivalent platforms • Strong background working within a formal PMO structure or enterprise project governance framework • Experience in retail, financial services, specialty lending, or e-commerce industries preferred • Bachelor’s degree in information technology, business, or a related field required • PMP or PgMP certification • CSM, PSM, or equivalent Scrum certification • SAFe POPM, Product Owner, or Agile Product Management certification • Familiarity with AI-powered project management tools, predictive analytics, or delivery intelligence platforms

🏖️ Benefits

• Competitive compensation and benefits • Ground Floor opportunity with a start-up, purpose-driven mentality • Innovative and agile problem solving culture

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