Mental Health Specialist

🔥 14 hours ago

🇨🇦 Canada – Remote

💵 $62.9k - $104.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Logo of Manulife

Manulife

10,000+ employees

🛡️ Insurance

💸 Finance

Insurance • Finance

Manulife is a multinational Canadian financial services company focused on insurance and wealth management. It describes itself as making decisions easier and lives better through life and health protection, retirement and investment solutions, and a global footprint including brands such as John Hancock in the U. S. ; the company emphasizes digital innovation, AI, sustainability and inclusive growth while offering career and customer services worldwide.

📋 Description

• Review mental health disability claims and document reviews in the case management system • Recommend mental health community resources to support Plan Member recovery • Support case managers in managing mental health disability claims • Provide one-on-one coaching to case managers • Serve as the internal go-to resource for mental health topics for Disability Claims teams • Develop and deliver training on mental health topics and updated case management requirements • Support strategy development for managing mental health disability claims • Contribute to thought leadership and meet with Plan Sponsors • Communicate with treatment providers as needed • Participate in working groups developing strategic initiatives • Develop and drive implementation of innovations in mental health case management with internal teams • Maintain current knowledge of mental health, disability management, and insurance practices

🎯 Requirements

• Master’s degree in health sciences (or equivalent) • Work experience in the clinical field of Mental Health • Ability to coach and influence • Passion for working as part of a team • Superior collaboration skills • Ability to think autonomously, focus on complex tasks, and solve problems creatively • Analytical skills • Ability to reprioritize, work under pressure, and manage time effectively • Strong presentation skills and experience • Excellent verbal and written communication skills • Solid working knowledge of PC applications • Preferred: experience working in disability management or disability case management • Preferred: demonstrated experience training others • Preferred: background in generating and implementing innovative solutions • Preferred: experience in trend analysis and gap identification • Preferred: ability to develop presentations and training materials • Bilingualism in English and French is an asset; if the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside Québec

🏖️ Benefits

• Incentive programs and incentive compensation tied to business and individual performance • Health insurance • Dental coverage • Mental health benefits • Vision coverage • Short- and long-term disability insurance coverage • Life and AD&D insurance coverage • Adoption/surrogacy benefits • Wellness benefits • Employee/family assistance plans • Retirement savings plans, including pension • Global share ownership plan with employer matching contributions • Financial education and counseling resources • Paid holidays, vacation, personal, and sick days • Statutory leaves of absence • Flexible work environment • Learning and career development support • Well-being and inclusion support

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