Senior People Operations – Learning Specialist

🔥 11 minutes ago

🇨🇦 Canada – Remote

💵 $60k - $80k / year

⏰ Full Time

🟠 Senior

📚 Learning and Development

👻 Ghost score 0%

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Fabric

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2021

🏥 Healthcare

🤖 Artificial Intelligence

⚕️ Healthcare Insurance

Healthcare • Artificial Intelligence • Healthcare Insurance

Fabric is a healthcare technology company that specializes in providing integrated, AI-powered solutions to improve patient access and streamline care delivery. Their platform features a Digital Front Door for convenient patient engagement, along with tools for intake, triage, routing, and hybrid care enablement. By leveraging advanced AI and data-driven insights, Fabric enhances operational efficiency for healthcare systems and organizations, ultimately leading to better patient outcomes and savings for healthcare providers.

📋 Description

• Own Canadian People Operations and the operational delivery and maintenance of global learning programs • Manage the Canadian employee lifecycle, including onboarding, employee changes, leaves, offboarding, and employment documentation • Coordinate Canadian payroll through Rippling, reviewing inputs and deductions, resolving discrepancies, and maintaining accurate payroll records • Administer Canadian benefits, including enrolment, employee questions, and renewal support • Serve as the first point of contact for routine employee questions and escalate complex employee relations, legal, or policy matters • Administer the learning platform and coordinate course setup, assignments, testing, completion tracking, and reporting • Partner with subject matter experts to build, update, test, and maintain learning content and employee communications • Coordinate mentorship program delivery and administer the personal learning and development stipend • Track learning participation, completion, feedback, and recurring support needs to recommend improvements • Maintain employee data, records, process documentation, and compliance evidence across shared systems • Operate compliance training processes, including Sexual Harassment Training, reminders, evidence retention, and Security audit support • Support documented Portugal and Prague People processes, employee records, vendor coordination, and routine employee support during the initial transition period • Build workflows, checklists, templates, metrics, and escalation paths to improve accuracy, service, and business continuity

🎯 Requirements

• 5+ years of progressive experience in People Operations, HR Operations, or a closely related role • Direct experience supporting Canadian employees and working with Canadian payroll, benefits, and employment administration • Experience using an HRIS and maintaining reliable employee records, workflows, and reports • 2-5 years experience administering an LMS or coordinating learning programs, including assignments, communications, tracking, and reporting • Experience administering learning and development, compliance training, mentorship, or other structured learning programs • Experience managing recurring, deadline-driven processes with a high level of accuracy and confidentiality • Proven project and program management skills • Clear written and verbal communication skills • Sound judgment, reliable follow-through, and comfort working in a remote, international, and evolving environment • Proficiency in utilizing AI assistants to draft policies, optimize workflows, and scale your impact • Hands-on experience with Rippling, 360Learning, JIRA, or comparable HR, LMS, and service management platforms • Experience with instructional design, course maintenance, or learning content operations • Exposure to international People Operations, employer of record (EOR) arrangements, or post-acquisition integration • Experience supporting distributed teams across Canada, the United States, and Europe • Healthcare, health technology, or another regulated industry experience is a bonus

🏖️ Benefits

• Target annual bonus • Canadian employee benefits • Personal learning and development stipend • Remote work arrangement • Flexible and autonomous work approach

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