Application Administrator

Job not on LinkedIn

🕒 October 16

🇺🇸 United States – Remote

💵 $70k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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FAT Brands Inc.

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

🍽️ Food & Beverage

🏨 Hospitality

🏭 Manufacturing

💰 $416.7M Post-IPO Debt - Fat Brands on 2024-11

Food & Beverage • Hospitality • Manufacturing

FAT Brands is a leading global franchising company that strategically acquires, markets, and develops fast-casual, quick-service, and casual dining restaurant concepts around the world. The company owns and franchises a portfolio of well-known food and dessert brands (including Fatburger, Johnny Rockets, Round Table Pizza, Marble Slab Creamery, Great American Cookies, Fazoli’s, Hurricane Grill & Wings, Ponderosa & Bonanza, Buffalo’s Cafe, Pretzelmaker, Native Grill & Wings, and others). FAT Brands develops domestic and international franchise opportunities, supports franchisees, and also operates a manufacturing facility in Atlanta that produces fresh cookie and pretzel dough to support its brands.

📋 Description

• Own, set up, maintain and improve business applications such as FreshService, FreshDesk, Monday.com, Asana, Formstack, Microsoft 365 and Claude • Administer and support a digital portfolio containing domain names, websites, social profiles, ad accounts and analytics tracking tools • Manage user access, connect applications to single sign-on and remove access when employees leave • Solve application issues, build simple workflows and automations, and write how-to guides • Ensure company policies, privacy regulations and prudent practices are followed in coordination with the legal team • Identify unmanaged applications, websites, domains and accounts and recover company ownership • Act as the main contact for application vendors, track licenses and help reduce unused-tool costs • Identify overlapping tools and help consolidate teams onto shared platforms • Evaluate existing tools before approving requests for new tools • Partner with Marketing, Operations, Finance, HR, Legal and other teams to improve business tools • Report to the Head of Enterprise Technology & Security

🎯 Requirements

• 3–5 years managing business software or cloud apps in an IT role • Admin experience with a help desk tool such as FreshService, FreshDesk, ServiceNow or Zendesk • Admin experience with a project management tool such as Monday.com or Asana • Good understanding of user access and single sign-on • Some experience with websites, Google Analytics and Google Tag Manager • Strong organization skills and ability to juggle many tools and requests • Comfort working in a fast-paced, growing company where you set your own priorities and adapt quickly • Clear, friendly communication with people who aren’t technical • A degree in IT or a related field, or equivalent experience • Comfort using AI tools to troubleshoot and resolve issues, with ability to evaluate recommendations prior to implementation • Preferred: Freshworks admin experience • Preferred: Experience with cookie consent or privacy tools • Preferred: Experience at a multi-brand or franchise company • Preferred: Certifications such as ITIL 4 Foundation or CompTIA Security

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