Senior Content Designer

Job not on LinkedIn

🔥 8 minutes ago

🇨🇦 Canada – Remote

💵 CA$110k - CA$140k / year

⏰ Full Time

🟠 Senior

✍️ Content Marketing Manager

👻 Ghost score 2%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Felix

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📦 Logistics

🏥 Healthcare

💰 Series B on 2023-04

Consulting • Logistics • Healthcare

Felix is Canada’s first truly integrated healthcare platform, offering on-demand treatment for various health needs such as weight loss, mental health, and sexual health. Founded in 2019, Felix provides a digital-first approach to healthcare that includes everything from diagnosis to prescription, all accessible from the comfort of home. The platform connects users with licensed Canadian healthcare practitioners who provide prescriptions safely and appropriately based on remote assessments. Felix aims to provide hassle-free access to healthcare with options like free shipping and direct insurance billing, ensuring users receive necessary medications discreetly and efficiently.

📋 Description

• Shape communication with patients throughout their healthcare journey • Identify what patients need to know and make the next step clear • Develop and test messaging and positioning concepts using data and patient feedback • Write copy for product experiences, emails, push notifications, and other patient communications • Support onboarding, ongoing care, re-engagement, and related patient journeys • Collaborate with product managers, designers, and lifecycle marketers to create consistent product and patient communications • Translate complex healthcare information into approachable language • Partner with clinical and marketing teams to ensure accuracy and consistency • Apply and evolve the Felix voice across contexts • Take work from concepts through writing, review, delivery, and iteration • Develop guidelines, tools, processes, and AI-powered approaches for scalable, on-brand content • Provide feedback, coaching, and critique to strengthen writing across the company • Build the content design practice as Felix’s first content design hire

🎯 Requirements

• 5+ years of relevant experience in content design, UX writing, or copywriting for a consumer-facing digital product or service • Strong portfolio demonstrating hands-on experience writing across product experiences and customer communications, along with the strategic thinking behind the work • Excellent writing and editing skills • Ability to make complex information clear, concise, and human • Strong editorial judgement and attention to detail • High standards for accuracy, grammar, and consistency • Experience with AI writing tools, including crafting prompts, developing voice and channel guidelines, and evaluating outputs for quality and consistency • Ability to explain thinking, collaborate across disciplines, and manage competing priorities in a fast-paced startup environment • Resourcefulness and initiative to build the content design practice from the ground up • Legally entitled to work in Canada

🏖️ Benefits

• Full medical, dental and vision benefits • Maternity/paternity policy • 4 weeks vacation (3 weeks anytime + 1 week during the holidays) • Competitive compensation • Stock option grant • Remote first, work from anywhere in Canada • Professional development opportunities, working closely with founders and the senior leadership team • Inclusive team culture and equitable access to opportunities and resources • Accommodations available during the recruitment process

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