AI Operations Specialist

🔥 6 hours ago

🇺🇸 United States – Remote

💵 $24 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Fetch Rewards

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2013

💼 Consulting

🍽️ Food & Beverage

📦 Logistics

💰 Debt Financing on 2022-04

Consulting • Food & Beverage • Logistics

Fetch Rewards is a company that operates America's Rewards App, leveraging the power of Fetch Points to drive consumer behavior and engagement across various industries, including Consumer Packaged Goods (CPG), retail, and restaurants. By offering custom-fit marketing solutions, Fetch helps brands increase sales, improve retention, and build lifelong consumer loyalty without relying on discounts. The platform offers dynamic in-app offers based on verified shopping behavior, designed to inspire specific business outcomes and increase customer engagement. Fetch Rewards partners with major brands and retailers, providing a robust data-driven approach to enhance buying frequency and customer retention.

📋 Description

• Evaluate and score LLM or automation outputs for accuracy, consistency, and reliability • Create and maintain annotated and labeled datasets for AI model training • Apply critical thinking, logic, and investigative research to ambiguous data and classification tasks • Support SMaC through mapping creation, catalog support, and maintenance of ML models for product recognition and classification • Use ChatGPT, Copilot, and other emerging AI technologies to improve speed and accuracy

🎯 Requirements

• Hands-on experience with LLMs like ChatGPT and Gemini • Direct experience using Google Sheets and Excel, including advanced features such as pivot tables and VLOOKUP • Ability to research, leverage provided SOPs, and use best judgment to solve ambiguous problems • Familiarity with data labeling, model evaluation, or QA workflows (preferred) • Experience in tech-enabled operations, automation support, or customer operations (preferred) • Background in consumer packaged goods, retail, or e-commerce (preferred) • SQL or Python (bonus)

🏖️ Benefits

• Equity for full-time employees • 401(k) dollar-for-dollar matching up to 4% of eligible pay • Comprehensive medical, dental, and vision plans, including pet coverage • $10,000 per year in education reimbursement • Employee Resource Groups and Inclusion Council participation • Flexible PTO • 9 paid holidays • Year-end week-long break • 14 weeks of fully paid parental leave • 6 additional weeks of paid childbirth recovery leave for birthing parents • Flexible return-to-work schedule • One-time $2,000 Calvin Care Cash incentive for employees welcoming new family members • Flexible work environment with remote work options • Hardware and software provided for home working

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