Principal Software Engineer, Consumer Experience

🔥 10 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

🧑‍💻 Full-stack Engineer

👻 Ghost score 15%

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Fetch

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2013

👥 B2C

📣 Marketing

🔥 Funding within the last year

💰 Later Stage VC on 2026-05

B2C • Marketing

Fetch is a consumer mobile rewards app that lets users scan receipts to earn points that can be redeemed for gift cards and other rewards. The app awards points for everyday purchases (groceries, fuel, meals, games, etc. ), offers in-app games and promotions, and provides a business-facing offering (Fetch for Business) and browser extension. Fetch reports millions of monthly earners, millions of app reviews, and over $1B in rewards redeemed. The service emphasizes easy receipt scanning, point accumulation, and low-effort rewards for shoppers.

📋 Description

• Set the multi-year technical vision and strategy for Fetch’s Consumer Experience domain • Identify high-leverage opportunities and frame complex problems before they are obvious • Partner with Product, Design, Data, and executive stakeholders to shape roadmaps • Establish architectural patterns, standards, and technical approaches for personalization, experimentation, notifications, recommendations, and engagement infrastructure • Drive experimentation and product iteration at scale while balancing velocity, quality, and platform health • Design and guide systems influencing engagement, activation, conversion, retention, and monetization for millions of users • Influence technical direction across teams and organizations and resolve cross-org architectural questions • Mentor and grow staff- and principal-level engineers • Champion developer and product velocity through AI-assisted workflows, observability improvements, and scalable internal tooling • Model technical excellence through thoughtful architecture, pragmatic decisions, ownership, accountability, and measurable impact

🎯 Requirements

• 15+ years building and scaling consumer-facing products, with a track record of company-level technical impact • Experience setting multi-year technical direction for a consumer domain spanning multiple teams • Deep experience building product experiences that directly move engagement, discovery, activation, retention, conversion, or monetization • Experience across consumer growth areas such as search, recommendations, personalization, notifications, onboarding, feeds, messaging, experimentation, or lifecycle experiences • Proven ability to frame ambiguous problems and shape roadmap and technical strategy alongside Product, Data, and executive leadership • Demonstrated ability to influence technical and product decisions across multiple teams and orgs without direct authority • Experience building and evolving high-scale consumer web or mobile applications • Strong product and user experience instincts, including experimentation, usability, performance, and long-term product quality • Strong engineering fundamentals and ability to build reliable, scalable, maintainable systems • Strong programming skills and ability to operate effectively across the stack when needed • Bachelor's degree or higher in Computer Science, Engineering, or a related technical field; equivalent practical experience may be considered • Preferred: experience with experimentation systems and large-scale A/B testing • Preferred: experience owning lifecycle engagement systems • Preferred: experience with growth, retention, loyalty, marketplace, social, or monetization-focused consumer products • Preferred: experience supporting high-scale consumer mobile or web experiences • Preferred: familiarity with analytics, experimentation, and personalization systems • Preferred: experience improving product iteration and experimentation velocity through tooling, workflows, or internal capabilities • Preferred: ability to communicate product, technical, and user experience tradeoffs to technical and non-technical audiences

🏖️ Benefits

• Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth. • 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay. • Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets. • Continuing Education: Fetch provides ten thousand per year in education reimbursement. • Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership. • Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. • Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule. • Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more! • Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. • Hardware and software provided for home working.

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