QA Analyst – LOIS for Word

🕒 June 2

🏄 California – Remote

🏄 California – Remote

💵 $105k - $150k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 QA Engineer (Quality Assurance)

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Filevine

WebsiteLinkedInAll Job Openings

201 - 500 employees

☁️ SaaS

⚖️ Legal

🤖 Artificial Intelligence

💰 $108M Series D on 2022-04

SaaS • Legal • Artificial Intelligence

Filevine is a comprehensive legal technology platform that offers a wide range of services tailored to law firms and legal practitioners. The platform provides solutions for case management, document management, and contract management, as well as lead management and business analytics. Utilizing advanced AI technologies, Filevine enhances the legal workflow with tools such as DemandsAI, ImmigrationAI, and FilevineAI to automate tasks and improve productivity. It integrates seamlessly with popular tools like QuickBooks and Gmail, ensuring a complete legal tech stack. Filevine also offers eSignature capabilities, time and billing features, and a client portal to facilitate communication. The platform is utilized by various types of law practices, including personal injury, family law, mass torts, and more, and is recognized for its robust security standards and compliance certifications such as SOC 2 Type II and HIPAA.

📋 Description

• Define and own the test strategy, process, and QA playbook for the product • Move QA upstream by partnering with product and engineering early, so test plans are ready before features ship • Evaluate AI output quality across dimensions like accuracy, citation reliability, and appropriately scoped reasoning • Design and maintain evaluation sets that account for non-deterministic output and catch regressions over time • Test how AI-generated edits apply to documents, including accuracy and formatting fidelity across document structures • Build automated guardrails integrated into CI/CD that cover critical flows • Write structured, reproducible bug reports • Partner with legal domain experts to understand how different customer types use the product, and translate that into test coverage • Approach QA with a product and design mindset. If something works but could be better, we want to hear it • Compare behavior across product surfaces and document discrepancies

🎯 Requirements

• 2+ years of QA experience, including ownership of test strategy for a product or major feature area • Track record of building QA process and automation from scratch in a fast-moving environment • Comfort operating in high ambiguity, where features ship quickly and you figure out how to test them fast • Strong analytical and problem-solving skills, with attention to both functional correctness and AI output quality • Ability to reason about non-deterministic systems and define what "correct" means when there's no single right answer • Excellent written communication, with the ability to write clear, concise, actionable bug reports backed by evidence • Experience with bug tracking tools and test management workflows

🏖️ Benefits

• Medical, Dental, & Vision Insurance (for full-time employees) • Competitive & Fair Pay • Maternity & paternity leave (for full-time employees) • Short & long-term disability • Opportunity to learn from a dedicated leadership team • Top-of-the-line company swag