Staff Engineer, Communications Platform

🕒 5 days ago

🦌 Connecticut – Remote

🦌 Connecticut – Remote

💵 $180k - $250k / year

⏰ Full Time

🔴 Lead

🏗️ Platform Engineer

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Finalsite

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1998

📚 Education

☁️ SaaS

🤝 B2B

💰 Debt financing on 2014-12

Education • SaaS • B2B

Finalsite is a provider of web and communications technology for K–12 and higher education institutions. Finalsite offers an education-focused CMS and website design (Composer), AI chatbot tools, mass notifications and messaging, mobile apps, enrollment and admissions management, and marketing services aimed at helping schools build community, improve communications, and grow enrollment. The company serves school districts, independent schools, international schools, charter schools, and faith-based schools and notes it has been trusted by schools for more than 25 years.

📋 Description

• Lead technical strategy, modernization planning, and operational reliability for the communications platform • Define and implement scalable architecture, migration, and infrastructure improvement initiatives • Improve observability through monitoring, alerting, dashboards, SLOs, and incident management practices • Support production operations across Kubernetes, queue-driven systems, and multi-cloud environments • Establish architecture review standards and collaborate with cross-functional engineering teams • Provide technical leadership during incidents, root cause analysis, and operational reviews • Promote Infrastructure-as-Code (IaC) and operational best practices across the engineering organization • Utilize AI-assisted development tools to support codebase navigation and platform evolution

🎯 Requirements

• At least 12 years of experience as a Staff Engineer or senior-level individual contributor supporting high-scale communications or messaging platforms • Strong background in Kubernetes, cloud infrastructure, and distributed systems operations • Experience leading modernization or migration initiatives for production systems • Proficiency with observability tools, monitoring frameworks, and incident response practices • Experience working with Infrastructure-as-Code (IaC) methodologies and cloud-native technologies • Strong Python development and operational experience • Experience using AI-assisted development tools such as Claude Code, Codex, or similar technologies • Strong communication, technical leadership, and cross-functional collaboration skills • Experience supporting C/C++ production systems is preferred • Familiarity with messaging and notification infrastructure, including email or SMS delivery systems is preferred • Experience with AWS-native messaging technologies such as SQS, Lambda, DynamoDB, or KEDA is preferred • Background supporting EdTech, SaaS, or other highly available customer-facing platforms is preferred.

🏖️ Benefits

• Competitive benefits • Professional development opportunities • Collaborative culture