Full-Stack Engineer, Provisioning Apps

🕒 4 days ago

🏈 Alabama – Remote

🏈 Alabama – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🧑‍💻 Full-stack Engineer

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Transform9

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

🏥 Healthcare

🤖 Artificial Intelligence

☁️ SaaS

Healthcare • Artificial Intelligence • SaaS

Transform9 is a healthcare-focused software company that builds custom AI voice agents for specialty physician practices to eliminate hold times, reduce call center costs, and fill physician schedules 24/7. Their platform provides conversational voice agents and outbound outreach that handle scheduling (including new patient intake and insurance verification), prescription refills, patient-to-provider messaging, smart call routing, FAQs, after-hours support, and targeted patient campaigns. Transform9 integrates with EMRs and phone systems, is HIPAA-compliant, and is positioned as a SaaS solution that improves patient access, reduces abandonment and hold times, and drives operational cost savings for medical practices.

📋 Description

• Design and build full-stack provisioning applications used by Transform9's direct customers to configure and deploy voice agents • Own the end-to-end user experience for non-technical operators — making complex agent configuration simple, fast, and reliable • Build scalable backend services that interface with the Core Platform to provision, update, and manage voice agents • Develop production-grade software that meets HIPAA and healthcare security standards • Participate in code review and contribute to engineering standards • Debug production issues and own features through their full lifecycle — design, build, test, deploy, monitor • Collaborate with Customer Success and Product to understand operator workflows and translate them into great UX

🎯 Requirements

• 8+ years building production full-stack applications • Strong proficiency across frontend (React or equivalent) and backend (Python, TypeScript, or equivalent) • Experience building operator-facing or admin tooling for SaaS products • Comfort working across the stack — from UI to API to data layer • Strong UX instincts with an ability to design for non-technical end users • Solid understanding of RESTful APIs, authentication, and systems integration • Comfort with rapid iteration and ambiguity in a fast-moving environment • **Nice to have** • - Experience with configuration management, workflow builders, or multi-tenant SaaS platforms • - HIPAA-regulated or compliance-heavy environment experience • - Voice/telephony, LLM, or conversational AI product experience • - Background building tools used by healthcare operations or IT teams

🏖️ Benefits

• Top-tier health coverage: medical, dental & vision • 401(k) • Paid time off + holidays, and paid parental leave