Salesforce Technical Business Analyst

🕒 September 15

🇨🇦 Canada – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🌐👩‍💻 Salesforce Developer

👻 Ghost score 31%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Flosum

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

🤝 B2B

☁️ SaaS

B2B • Software • SaaS

Flosum is an all-around solution built for Salesforce, focusing on enhancing DevOps, backup, and archive capabilities, as well as ensuring security orchestration. Trusted by Fortune 1000 companies, Flosum streamlines Salesforce development processes, automates security measures, and significantly reduces deployment times while maintaining data integrity. With its Salesforce-native tools, Flosum fosters collaboration and efficiency for organizations looking to optimize their investments in Salesforce.

📋 Description

• Define and drive the multi-year product roadmap across DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva • Identify whitespace opportunities and new categories in the Salesforce ecosystem • Translate Salesforce platform knowledge into enterprise product capabilities • Track Salesforce product direction and position Flosum for platform shifts • Lead AI-powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI-driven code review, automated security scanning, and predictive release management • Define extensibility for customer-built AI-driven workflows within Salesforce's trust boundary • Pioneer agent-aware governance for autonomous systems and AI agents • Engage Fortune 500 customers and prospects to understand Salesforce development, security, compliance, and data-management pain points • Translate enterprise requirements into product solutions • Partner with Sales and Customer Success on deal strategy, strategic-account demos, and competitive evaluations • Write product requirements, user stories, and acceptance criteria • Partner with Engineering on delivery, sprint planning, backlog prioritization, and release coordination • Define and track product KPIs including adoption, activation, expansion, NPS, and competitive win rates • Conduct 25+ customer and prospect interviews in the first 90 days • Complete a competitive audit and deliver a prioritized roadmap refresh • Deliver at least one major product release within months 3–6 • Define the next generation of AI capabilities and execution plan • Improve competitive win rates, launch a net-new revenue-generating capability, and establish Flosum as a thought leader in AI-driven Salesforce DevOps within 12 months

🎯 Requirements

• 7+ years of product management experience in B2B SaaS, including at least 3 years focused on the Salesforce ecosystem or Salesforce-adjacent platforms • Deep technical understanding of Salesforce metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem • Proven track record of shipping products adopted and paid for by enterprise customers, including Fortune 500 and regulated-industry customers • Experience with DevOps, CI/CD, release management, or security/compliance tooling strongly preferred • Understanding of Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX • Strong perspective on AI/ML, especially Salesforce Agentforce, Einstein, and Data Cloud • Hands-on experience writing PRDs, talking to customers, reviewing wireframes, and participating in sprint reviews • Exceptional communication skills, including presenting product vision to C-suite audiences and writing technical specifications for engineering teams • Intellectual curiosity and bias toward action • Experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce-native product company • Experience at the intersection of DevOps and security/compliance in regulated industries • Experience leading product-led growth initiatives in an enterprise product • Ability to articulate a three-year vision for autonomous agents in Salesforce DevOps • Experience competing against well-funded competitors and winning through product superiority

🏖️ Benefits

• Competitive base salary + performance bonus • Equity participation • Comprehensive health, dental, and vision benefits • 401k • Hybrid flexibility at the San Ramon, CA HQ or remote for exceptional candidates • Direct access to Salesforce ecosystem events and conferences (Dreamforce, TrailblazerDX) • Customer engagement opportunities

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