
51 - 200 employees
Our mission is to maximize the impact of the philanthropic community.
🔥 0 minutes ago
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51 - 200 employees
Our mission is to maximize the impact of the philanthropic community.
• Serve as a pivotal leadership role focused on executing client implementations and fostering strong relationships • Oversee and prioritize tasks for the client services team • Manage client onboarding projects in collaboration with various Client Delivery roles • Build and maintain relationships with key client stakeholders • Adapt engagement depth and project management approach based on varying project sizes • Manage client onboarding expectations and commitments • Facilitate a smooth client transition from the Sales Team • Develop, maintain, and update project management documents and systems • Build plans with clear milestones and communicate roles and responsibilities • Monitor client progress and sentiment • Acquire foundational knowledge of Foundant product offerings
• BA in relevant professional field • Two or more years of experience in project management, preferably in an information technology company • Keen attention to detail for accuracy • Exceptional customer satisfaction driven approach • Strong technical aptitude and ability to learn software programs • Patience, empathy, and integrity • Ability to identify client needs and challenges • Change management experience • Excellent time management skills • Excellent written and verbal communication skills • Familiarity with software systems: Confluence and Jira; Teams, Salesforce, Zendesk, and MS Office products • Ability to travel occasionally (approx. 5-10%)
• Competitive salary and benefits • Tuition and lifestyle reimbursements • Bespoke mindfulness and fitness initiatives • Flexible PTO policy
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