Senior Revenue Enablement Manager

🕒 July 18

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Logo of Fourth

Fourth

501 - 1000 employees

🏨 Hospitality

💼 Consulting

📦 Logistics

💰 Series unknown on 2015-07

Hospitality • Consulting • Logistics

Fourth is a global software-as-a-service (SaaS) company providing end-to-end restaurant and hospitality management solutions. Its product suite includes workforce management with predictive scheduling and labor optimization, demand forecasting, inventory and recipe management, procurement, HR, benefits and payroll, and real-time data & insights. With around 25 years of experience, multiple global offices, and hundreds of employees, Fourth focuses on helping hospitality operators reduce costs, improve compliance, and make data-driven decisions.

📋 Description

• Develops and maintains revenue enablement content for learning programs, paths, and certifications across revenue-facing roles (Sales Directors, Account Executives, Account Managers, Customer Success Managers, and Business Development Representatives) remotely. • Provides subject-matter expertise on content design and delivery to improve the business's revenue training and enablement programs. • Partner with Enablement, Sales Leadership, Customer Success, Marketing, and Product to regularly assess revenue training content needs, using performance data and observation to identify skill gaps across the team. • Partner with Revenue Operations to align enablement programs with pipeline, ramp, and retention metrics. • Listen to customer-facing calls and interactions, providing coaching and feedback to Sales, Customer Success, and Business Development teams to improve performance. • Lead product launch enablement, including messaging, training, and customer-facing collateral for new product releases, alongside Product Marketing. • Own Seismic content strategy and administration – platform governance and content library management – partnering with Marketing and Product to ensure consistency and quality across sales and customer-facing collateral (case studies, decks, templates, info sheets, etc.). • Manage LMS course design, content creation, and compliance – including voiceovers, training materials, certifications and onboarding paths – to make the new-hire learning and on-going training intuitive.

🎯 Requirements

• 5+ years of experience in a revenue enablement or learning and development team. • Track record of collaborating with Product, Product Marketing, Revenue Operations, and sales/revenue leadership to deliver content, with the ability to facilitate and lead training. • Proven ability to develop content around onboarding, sales process, product training, and collateral, including video. • Has strong e-learning and/or video work portfolio with instructional design examples (please be prepared to send samples). • Experience using performance data and call coaching or conversation intelligence tools (e.g., Gong) to identify skill gaps and improve team performance. • Previous experience working with Learning Management Systems and content management platforms (e.g., Seismic). • Skilled in SaaS technologies and AI best practices, with the ability to apply them to enablement content and tools. • Experience working across global teams preferred. • College Degree Preferred • Able to work on a fully remote basis.

🏖️ Benefits

• Unlimited PTO! • Medical, Dental, Vision Insurance! • 401k Match! • Parental Leave • Laptop and equipment.

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