Delivery Specialist

🔥 6 hours ago

🇺🇸 United States – Remote

đź’µ $86.3k - $123.3k / year

⏰ Full Time

đźź  Senior

đź”´ Lead

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Logo of Gainwell Technologies

Gainwell Technologies

10,000+ employees

đź’Ľ Consulting

📦 Logistics

⚕️ Healthcare Insurance

đź’° Grant on 2023-06

Consulting • Logistics • Healthcare Insurance

Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.

đź“‹ Description

• Manage client relationships and ensure service delivery objectives are met • Collaborate with account teams to forecast demand and support resource planning • Partner with operational teams to plan projects and workload requirements • Monitor account budgets and ensure compliance with financial policies • Drive service improvements to enhance client satisfaction and delivery outcomes • Support implementation of new services, solutions, and business initiatives • Provide leadership, guidance, and mentoring to less experienced team members

🎯 Requirements

• Bachelor's degree in Business Administration, Engineering, Information Systems, or a related field; or an equivalent combination of education and experience • Nine (9) or more years of support services, project management, program management, account management, or related experience • Experience within the technology industry preferred • Experience supporting technology products, services, or operating environments preferred • Project and program management skills • Strong analytical and problem-solving abilities • Effective communication and interpersonal skills • Leadership and organizational capabilities • Experience managing budgets and contractual obligations • Relationship-building and stakeholder management skills • Ability to work effectively in a team environment • Remote opportunity to work anywhere within the United States • Travel may be required based on business needs • Occasional work outside normal business hours as business needs dictate

🏖️ Benefits

• Work flexibility • Learning and career development • Generous, flexible vacation policy • 401(k) employer match • Comprehensive health benefits • Educational assistance • Leadership and technical development academies

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