Relationship Manager – Strategic Retail

Job not on LinkedIn

🔥 3 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

GardaWorld

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1995

🔐 Security

🤝 B2B

Security • B2B

GardaWorld is a security services company that provides comprehensive protective solutions including manned guarding, K9 security, crowd management, remote monitoring, and related services across commercial, industrial and government sectors. The U. S. business notes 39K+ staff, 59+ offices in 48 states and emphasizes a rigorous approach to hiring, training and account management. GardaWorld also operates complementary businesses (e. g. , GardaWorld Cash, Crisis24, crowd management and campus/security offerings) and serves clients in retail, healthcare, higher education, oil & gas, logistics/ports, data centers and government.

📋 Description

• Serve as the primary liaison for assigned accounts, building strong customer relationships through proactive communication, regular performance reviews, and timely issue resolution • Monitor daily service performance, including missed pickups, change order discrepancies, smart safe activity, and other service-related exceptions • Investigate and resolve complex customer concerns by coordinating with branch operations, internal support teams, financial institutions, and third-party partners • Prepare and review customer performance reports, identify service trends, monitor SLA compliance, and communicate opportunities for improvement • Identify recurring operational challenges and contribute to initiatives that improve efficiency, reporting accuracy, and the overall customer experience

🎯 Requirements

• Strong communication, organization, and problem-solving skills • Ability to manage multiple customer accounts, competing priorities, and time-sensitive escalations • Experience in customer relationship management, account management, or operational support • Proficiency in Microsoft Excel and reporting tools, with the ability to analyze data and communicate findings • A proactive, customer-focused mindset with the ability to collaborate effectively across multiple departments

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume