Senior ServiceNow Developer

đź•’ September 17

🇺🇸 United States – Remote

đź’µ $119k - $161k / year

⏰ Full Time

đźź  Senior

đź”§ ServiceNow

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Logo of General Dynamics Information Technology

General Dynamics Information Technology

10,000+ employees

Founded 1954

đź’Ľ Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

General Dynamics Information Technology is a company at the forefront of technological innovation, offering a wide range of services including consulting, digital modernization, and application services. The company is heavily involved in implementing solutions related to artificial intelligence, cloud computing, cybersecurity, high-performance computing, and quantum technologies. GDIT is committed to supporting government and defense sectors, providing mission-critical services such as logistics and supply chain management, intelligence, and homeland security. The company also focuses on diverse and inclusive hiring practices and actively promotes employee well-being. Through its digital accelerator solutions and pioneering use of emerging technologies, GDIT aims to propel agencies' missions forward and address complex technological challenges.

đź“‹ Description

• Develop, configure, and customize ServiceNow applications • Build workflows, integrations, automations, access controls, and Service Catalog solutions • Collaborate with cross-functional teams to design, develop, test, and deploy solutions • Build and maintain ServiceNow integrations with other applications using REST APIs, SOAP APIs, Integration Hub, and other methods • Use AI developer tools such as ServiceNow SDK and Fluent to accelerate JavaScript, ServiceNow scripts, and configuration delivery • Participate in code reviews and facilitate knowledge sharing • Troubleshoot systems and ensure reliability through robust design, testing, and issue response • Create and maintain technical documentation for applications, APIs, and processes • Monitor ServiceNow trends and recommend and implement system improvements

🎯 Requirements

• 6+ years of full software development lifecycle (SDLC) experience with a strong emphasis on JavaScript • Proven experience as a developer outside the ServiceNow platform • Advanced ServiceNow development experience, including Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and UI Pages • Experience with Workflow, Flow Designer, Integration Hub, Reporting, Database Views, and Performance Analytics • Experience with AI Control Tower, NowAssist Skill Kit, Virtual Agent, and AI Search • Advanced testing using Automated Test Framework (ATF) • Experience designing, building, and troubleshooting ServiceNow integrations with external systems • Experience with REST APIs, SOAP APIs, Integration Hub, OAuth, and Basic Auth • Hands-on experience configuring and managing Now Assist applications • Experience working on Agile/Scrum project teams • Strong communication, analytical, problem-solving, and collaboration skills • Ability to manage multiple assignments with shifting priorities • Ability to obtain a Public Trust; must have lived in the United States at least three of the last five years and pass a public trust background investigation • Bachelor's degree in Computer Science, Software Engineering, or equivalent experience (preferred) • Certified Application Developer (CAD) certification (preferred) • Certified Implementation Specialist (CIS) or related certifications (preferred) • Proficiency in ServiceNow CMDB, Event Management, and/or Service Mapping (preferred) • Familiarity with relational database concepts (preferred) • ITIL Foundation Certification v3 or higher, or willingness to obtain within one year (preferred) • Proficiency with Microsoft Office Suite and SharePoint (preferred)

🏖️ Benefits

• Flexible work environment • Competitive 401K program with company match • Comprehensive and customizable health benefits • Collaborative teams of innovative, motivated professionals • Support for internal career growth through our mobility team • Recognition and rewards for high performance • Medical plan options, including some with Health Savings Accounts • Dental plan options • Vision plan • 401(k) plan with pre-tax and post-tax contribution options and company match • Full flex work weeks where possible • Paid time off, including vacation, sick, personal, holiday, parental, military, bereavement, and jury duty leave • Typically 15 days of paid leave per calendar year • 10 paid holidays per year • Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees • Short- and long-term disability benefits • Life insurance • Accidental death and dismemberment insurance • Personal accident insurance • Critical illness insurance • Business travel and accident insurance

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