Senior Salesforce Developer

🔥 12 hours ago

🇨🇦 Canada – Remote

💵 $89.8k - $117.9k / year

⏰ Full Time

🟠 Senior

🌐👩‍💻 Salesforce Developer

👻 Ghost score 0%

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Genesys

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1990

💼 Consulting

🏥 Healthcare

🛡️ Insurance

Consulting • Healthcare • Insurance

Genesys is a leading provider of AI-powered experience orchestration solutions designed to deliver personalized experiences at scale. Their offerings include comprehensive contact center software, workforce engagement management solutions, and an open platform with cloud architecture. Genesys Cloud CX and EX platforms optimize both customer and employee experiences using intelligent automation and embedded AI, allowing seamless engagement across any channel. With a focus on various industries including banking, healthcare, retail, insurance, and government, Genesys assists organizations in transforming customer and employee interaction landscapes. Additionally, their AppFoundry Marketplace offers pre-integrated applications to extend platform functionalities.

📋 Description

• Design, develop, configure, and support Salesforce solutions using Apex, SOQL, Salesforce Flows, validation rules, custom objects, Lightning Web Components, and platform configuration • Translate business requirements and user stories into technical designs, development tasks, configuration changes, and scalable implementation approaches • Deliver enhancements for Quote-to-Cash, quoting, order management, assets, renewals, product configuration, and related processes • Partner with Technical Leads and Business Systems Analysts to assess solution options, dependencies, platform standards, and Quote-to-Cash architecture • Develop and support integrations between Salesforce and Zuora, Workday, ServiceNow, middleware platforms, and other enterprise applications • Troubleshoot configuration defects, Apex errors, flow failures, data issues, permission issues, integration failures, and asynchronous processing errors • Lead or contribute to unit testing, peer reviews, defect resolution, regression support, and release validation • Collaborate with QA to define test scenarios, validate behavior, reproduce defects, and confirm fixes • Maintain configuration notes, data mappings, solution designs, integration details, and deployment documentation • Follow development standards, release processes, change controls, security guidelines, and SOX-compliant delivery practices • Identify opportunities to reduce technical debt, improve automation, strengthen monitoring, and increase platform maintainability

🎯 Requirements

• 5+ years of experience in Salesforce development, configuration, or enterprise application development • Strong hands-on experience with Apex, SOQL, Salesforce Flows, validation rules, custom objects, Lightning Web Components, and Salesforce platform configuration • Strong understanding of the Salesforce data model, security model, profiles, permission sets, sharing rules, role hierarchy, and platform governance • Experience across requirements review, technical design, build, testing, deployment, and post-release support • Strong understanding of Salesforce CPQ, Revenue Cloud, or Quote-to-Cash processes • Experience troubleshooting complex issues using debug logs, error messages, data analysis, integration logs, and root cause analysis • Experience supporting Salesforce integrations using REST/SOAP APIs, middleware, asynchronous processing, platform events, batch jobs, or related integration patterns • Strong analytical and problem-solving skills • Ability to work effectively with cross-functional teams • Strong written and verbal communication skills • Preferred: Experience with LWC, Aura components, and modern Salesforce UI development patterns • Preferred: Experience with Zuora Billing, Workday, ServiceNow, or other enterprise SaaS platforms • Preferred: Experience with GitHub, Cursor development patterns, CI/CD pipelines, deployment tools, version control, and release automation • Preferred: Experience with Agile delivery teams, Jira, sprint planning, backlog refinement, defect management, and release readiness • Preferred: Salesforce certifications such as Platform Developer I/II, Administrator, App Builder, CPQ Specialist, or JavaScript Developer I • Preferred: Experience in SOX-controlled or regulated environments • Preferred: Experience with SaaS subscription, usage-based billing, or Lead-to-Cash transformation programs

🏖️ Benefits

• Flexible-first culture with flexible ways of working • Mentorship, learning programs, leadership development and education support • Paid volunteer time • August Free Fridays • Well-being resources • Regionally tailored programs for employees and their families • Potential eligibility for commission or performance-based bonus opportunities • Reasonable accommodations during the application process

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