Account Manager

Job not on LinkedIn

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $78k - $90k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Encircle's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Encircle

Encircle

51 - 200 employees

💼 Consulting

📦 Logistics

🏗️ Construction

Consulting • Logistics • Construction

Encircle is an app built for restoration contractors, designed to simplify job documentation and improve the management of field data. It enhances the speed of restoration jobs by providing visibility into job progress and facilitating the creation and sharing of detailed reports that comply with the insurance industry's documentation standards. The platform specializes in mobile app development, cloud infrastructure, security, and mobile user experience, particularly in relation to restoration and insurance applications.

📋 Description

• Oversee assigned contract renewals for timely and accurate execution • Own renewal processes, including quote creation, Salesforce opportunity records, forecasting, and signature tracking • Identify opportunities to expand Encircle’s footprint during renewals • Sell new products to current customers • Use platform data to run campaigns that create new product pipeline and expansion revenue • Partner with the Customer Success team to identify at-risk accounts and secure renewals • Build and maintain customer relationships by phone and email • Handle objections and solve customer concerns involving discounts, renewals, competing solutions, and new products • Develop product expertise and demonstrate the Encircle platform to existing customers • Partner with Revenue and go-to-market leadership to uncover value, trends, and opportunities • Achieve sales quota targets

🎯 Requirements

• 2+ years of experience in a customer-facing role such as an account executive or account manager • Previous B2B SaaS experience • Year-over-year success exceeding quota targets • Ability to handle objections and close deals • Ability to manage multiple priorities and customer expectations • Excellent planning, organizational, and time management skills • Good verbal and written communication skills with customers and internal stakeholders • Experience with Salesforce, ChurnZero, G Suite, or similar software tools • Self-starter with problem-solving ability

🏖️ Benefits

• Flexible hours • Self-managed vacation • Remote-first work arrangement • Access to collaboration hub in Kitchener • Learning and career development support • Well-being support • Accessibility accommodations throughout the hiring process

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