Aero Customer Fulfillment Manager

🔥 39 minutes ago

🌐 Canada, United States – Remote

🇨🇦 Canada – Remote 🇺🇸 United States – Remote

💵 $78.8k - $128.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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GE Vernova

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

GE Vernova is a leader in the energy sector with over 130 years of experience, dedicated to electrifying the world while decarbonizing it. The company offers a broad portfolio of energy solutions including gas, hydro, nuclear, and wind power technologies, aimed at providing reliable, affordable, and sustainable energy. With a strong focus on innovation, GE Vernova plays a significant role in reducing the carbon footprint of global power systems and supports the transition to net-zero emissions by 2030.

📋 Description

• Manage profitability and customer satisfaction for assigned contracts • Provide service agreement and time-and-material program management • Assist in sales campaigns for new contracts and proposals • Ensure timely resolution of customer issues • Interact with customer service, parts and transactional services, field service, repair service, and other teams • Liaise between internal organizations and customers for assigned contracts • Manage pre- and post-contractual administration and contract terms and conditions • Manage claims, risk modeling, and contract estimating activities • Support tenders and project reviews • Plan and execute departmental operations • Develop technical discipline knowledge and apply technical expertise to policy and strategy • Propose solutions outside standard parameters with guidance • Provide informal guidance to new team members

🎯 Requirements

• Bachelor's degree from an accredited university or college, or a high school diploma/GED with at least 6 years of experience in comparable roles • Minimum of three years of relevant experience • Strong oral and written communication skills • Demonstrated ability to analyze and resolve problems • Ability to document, plan, market, and execute programs • Established project management skills • Legal authorization to work in Canada • Successful completion of a background investigation • For U.S.-based positions, legal authorization to work in the United States • For U.S.-based positions, successful completion of a drug screen, as applicable

🏖️ Benefits

• Discretionary Annual Bonus • Great work environment • Professional development • Challenging careers • Competitive compensation • Medical coverage • Dental coverage • Vision coverage • Prescription drug coverage • Health Coach access • Employee Assistance Program • GE Vernova Retirement Savings Plan • Tax-advantaged 401(k) savings opportunity with company matching contributions • Company retirement contributions • Fidelity resources and financial planning consultants • Tuition assistance • Adoption assistance • Paid parental leave • Disability benefits • Life insurance • 12 paid holidays • Permissive time off • Remote work

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