Gateway Engineering & Support Engineer – Payload SME

🕒 March 28

⚜️ Louisiana – Remote

⚜️ Louisiana – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Globalstar

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1991

📡 Telecommunications

🔧 Hardware

☁️ SaaS

Telecommunications • Hardware • SaaS

Globalstar is a global satellite communications company that provides satellite and hybrid satellite-terrestrial connectivity, devices, and platform services for asset tracking, personnel safety, remote/emergency communications, and IoT telemetry. The company offers LEO satellite network connectivity, embeddable satellite chipsets and modems, consumer and industrial hardware (SPOT messengers, IoT trackers), and a software/platform stack (Realm Enablement Suite) for data management, mapping, and AI-enabled telematics. Globalstar serves commercial and government customers across transportation, energy, maritime, agriculture, forestry, and public safety to enable always-on connectivity where cellular is unavailable.

📋 Description

• Support monitoring and analysis of Gateway and Payload system performance • Assist with troubleshooting and resolution of operational incidents and service interruptions • Work with engineering, reliability, and operations teams to analyze operational data and identify performance improvements • Support installation, integration, testing, and verification of new Payload systems • Help maintain technical documentation, procedures, and operational guides • Lead in proactive system performance tracking and reporting for Payload systems • Assist with software validation and product testing activities • Lead root cause analysis and corrective action recommendations • Participate in cross-training initiatives and technical knowledge sharing • Support a shared on-call rotation as experience and training progress

🎯 Requirements

• Bachelor’s degree in electrical engineering, aerospace engineering, or a related technical discipline • Foundational understanding of RF principles and satellite communications concepts • Ability to interpret technical data and documentation • Willingness to learn and develop technical expertise in satellite systems • Familiarity with RF Test equipment • Strong analytical and problem-solving skills • Ability to work collaboratively in a team-based environment • Excellent organizational skills with attention-to-detail • Proficiency with Microsoft Office • Familiarity with NetSuite • Experience in RF, satellite communications, aerospace, or telecommunications (preferred) • Familiarity with Linux-based operating systems (preferred) • Experience with data analysis tools (e.g., MATLAB, Python, Excel, or similar) (preferred) • Knowledge of Software Defined Radios (SDRs) or FPGA concepts (preferred)

🏖️ Benefits

• Work/Life Balance: Paid Time Off • Paid Holidays • Financial Benefits: 401(k) Plan with Company Match • Employee Stock Purchase Program • Voluntary and Company Paid Group Life Insurance • Short- and Long-Term Disability Insurance • Medical FSA • Dependent Care • Competitive Salaries • Health & Wellness: Health Insurance • Dental Insurance • Vision Insurance • Employee Assistance Program • Comprehensive and Interactive Wellness Program