Field Support Technician

🕒 April 11

⚜️ Louisiana – Remote

⚜️ Louisiana – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

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Infrastructure Networks

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2011

⚡ Energy

📡 Telecommunications

Energy • Telecommunications

Infrastructure Networks is a Houston-based provider of managed remote communications and connectivity solutions for critical infrastructure and industrial operations. It delivers technology-agnostic end-to-end services—including private LTE, LEO/GEO satellite (including Starlink/HTS), SD-WAN, IIoT integration, systems integration, and 24/7 global network monitoring and field support—tailored primarily to energy (offshore/onshore oil & gas), mining, maritime, agriculture, utilities and similar remote enterprise environments. The company focuses on mission-critical, resilient communications, network design and managed services for remote and harsh environments.

📋 Description

• System Deployment: Install, align, and commission RF and satellite systems including Starlink, LTE, VSAT, and point-to-point/multipoint wireless networks. • Cable & Equipment Setup: Run, dress, and terminate various cable types (CAT5/6, RG6, LMR-600/400, Romex); mount antennas and configure field equipment. • Troubleshooting: Diagnose and repair connectivity issues across remote sites; ensure uptime and performance. • Digital Documentation: Use mobile tools/apps to log service notes, capture site photos, and complete job records. • Field Operations: Travel independently or in small teams to regional sites; uphold safety and compliance standards.

🎯 Requirements

• Ability to attend paid training, at the companies expense, in Midland, Tx the first 60-90 days on the job. • 3+ years in telecom, wireless, IT networking, or related technical fields • Hands-on experience with LTE, satellite systems, and point-to-point radios • Familiarity with Ubiquiti, UniFi, Meraki, Starlink, OneWeb, and WeBoost technologies • Strong mechanical aptitude and proficiency with hand/power tools • Ability to work independently in remote environments with minimal supervision • Clear communication skills and professional field presence • SCADA and PLC experience is a plus • T-BOSIET, T-HUET, Water Survival certifications preferred. • Pre-Employment Requirements • Valid driver’s license and clean driving record • Drug and alcohol screening • Criminal and employment background check • Willingness to work overtime, weekends, and participate in shift/on-call rotations • Ability to work outdoors in oil & gas environments and lift up to 50 lbs. unassisted • Reliable attendance and safe driving to/from job sites (company vehicle provided)

🏖️ Benefits

• Competitive hourly rate + overtime (1.5x after 40 hours/week) • Company vehicle with Samsara safety features • WEX fuel card • Safety and customer-specific training/certifications • Employee housing for qualified out-of-town hires • Relocation and housing assistance • Medical, dental, and vision coverage for employees and dependents • $50,000 paid life insurance • Annual bonus eligibility • Paid time off and holiday pay • 401(k) retirement plan • Employee referral program with cash incentives