Business Analyst

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🕒 July 24

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Planet Technologies

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1999

🏛️ Government

☁️ SaaS

🏢 Enterprise

Government • SaaS • Enterprise

Planet Technologies is a leading provider of Microsoft professional services aimed at optimizing government operations and solving business challenges using Microsoft tools and technology. Specializing in the public sector, Planet Technologies is recognized as a trusted advisor with 27 Microsoft Partner of the Year awards. They focus on utilizing existing Microsoft investments to drive efficiency and impact, particularly for government agencies and community colleges. With a commitment to service and partnership, Planet Technologies has maintained long-term relationships, such as with the Department of Energy, over a 26-year period. Their Evolve 365 program ensures effective technology adoption and learning for their clientele.

📋 Description

• Understand the business needs within an M365 environment, to bring value to on-going projects or implementations while helping to direct and support the delivery team execute the agreed upon services. • Build and deliver polished executive documentation including business requirement documents, user guides, onboarding instructions and other artifacts related to operating on O365 environment. • They will be conducting interviews with the customer as well as attending workshops/meetings with Planet SMEs to prepare and update the required documentation for the project. • Gather and document functional and user experience requirements (stakeholder analysis – Identify and analyze stakeholders who may be impacted by the change and access their impact, participation, and needs throughout the business analysis activities) • Assist in expanding Planet’s portfolio to standardized offerings through the development and documentation of case studies, and playbooks that can be provided to prospects

🎯 Requirements

• 5 years of experience in supporting Information Technology projects; Bachelor’s Degree with preferred • Proficiency in Microsoft 365 (O365) to manage projects and communicate with stakeholders. • Experience integrating AI technologies into daily work activity to improve outcomes and efficiencies • Should have the knowledge to be proficient in inventing processes or systems needed to implement changes and have complex problem-solving skills • Develop innovative solutions for operational and strategic changes, which is a business analyst’s primary role • Understand the business domain and specific problems that software is targeting and use an adaptive approach (learning, discovery, feedback loop) to decision making • Previous experience creating and delivering executive level presentations as well as polished, detailed requirements documents. • Should be able to produce a RACI matrix – Responsible, Accountable (approving the results), consulted (providing input) or informed of the completed item after it has been completed. • Develop UI wireframes and functional workflows, as needed • Drive adoption and integration through well-planned on-boarding, integration, and knowledge transfer experience • Experience participating in RFP/RFI review process is a big plus • AI-900 Certification • #LI-Remote

🏖️ Benefits

• Details about our benefits can be found here Planet Technologies Benefits Guide 2024-2025