Insights Manager

🕒 July 24

🏄 California, New York, +1 more states – Remote

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💵 $102k - $216k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

🦅 H1B Visa Sponsor

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Logo of GoodRx

GoodRx

501 - 1000 employees

Founded 2011

💼 Consulting

🛡️ Insurance

📦 Logistics

💰 $100M Private Equity Round on 2020-09

Consulting • Insurance • Logistics

GoodRx is a company that helps consumers in the United States save money on their prescription medications. They provide a platform that allows users to compare drug prices and find the lowest costs at pharmacies in their area. GoodRx aims to make prescription medications more affordable for individuals by offering discounts and coupons.

📋 Description

• Designing and executing complex research studies that inform the development and optimization of GoodRx’s subscription services and Core product offerings • Managing longitudinal CSAT/NPS and other KPI studies for reporting across all GoodRx product offerings • Delivering analytics support to the Insights team using Redshift, Tableau, and Looker to pull customer data and develop dashboards • Leveraging primary and secondary quantitative data sets to answer key questions • Managing the execution of research studies including sampling, data collection, cleaning, and weighting • Conducting data analysis including cross tabulation and dashboard creation • Creating meaningful reports that communicate findings to non-research audiences

🎯 Requirements

• 8+ years of professional experience in consumer/user experience research • Bachelor's degree or 6 years of experience and a Master's degree • Extensive experience with survey design, sampling, weighting, and basic statistical analysis • Expertise in Alchemer or Qualtrics • Experience with Dscout, UserInterviews, or similar qual tool • Presentation building skills (PowerPoint, Google Slides) • A good eye for concise data visualization • Exceptional communication skills • Basic knowledge of SQL, Redshift, and Tableau (preferred) • Experience in healthcare (preferred) • Experience in AI research tools (preferred)

🏖️ Benefits

• medical, dental, and vision insurance • 401(k) with a company match • an ESPP • unlimited vacation • 13 paid holidays • 72 hours of sick leave • mental wellness and financial wellness programs • fertility benefits • generous parental leave • pet insurance • supplemental life insurance for you and your dependents • company-paid short-term and long-term disability

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