Senior Director, Solutions Engineering

🕒 July 24

🇺🇸 United States – Remote

💵 $337k - $425k / year

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

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👻 Ghost score 23%

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Logo of Grafana Labs

Grafana Labs

501 - 1000 employees

Founded 2014

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

Enterprise • SaaS • Artificial Intelligence

Grafana Labs is a company that specializes in open-source observability technologies and solutions. It offers a comprehensive suite of tools for logging, metrics, tracing, and profile management with products like Grafana, Loki, Tempo, and Mimir. Their offerings are designed to help businesses visualize, monitor, and alert on data from various sources, providing capabilities such as anomaly detection, root cause analysis, and service level objective management using AI/ML insights. Grafana Labs provides both cloud-based and self-managed solutions, ideal for infrastructure, application, and frontend observability. Additionally, their platform supports integration with various data sources like Prometheus and OpenTelemetry, making them a key player in the observability and infrastructure monitoring space.

📋 Description

• Build and lead a team of high-performing Solutions Engineers • Own the region's technical sales strategy • Partner with Customer Experience, Marketing, Product, and Engineering • Act as executive sponsor for key accounts • Work with Sales leadership on customer programs and community/company events • Partner with Product and Engineering to represent customer needs • Hold quarterly career conversations and manage performance across the team

🎯 Requirements

• 3+ years in a Director-level role leading a team • 5–10 years in high tech in technical roles (Developer, Architect, Sales Engineer/Architect, Manager, etc.) • A hands-on approach to technology • Experience selling monitoring, data, or visualization products • A track record of success in a fast-paced, high-growth, remote-first startup environment • Experience mentoring, developing, and managing team performance over time • Experience with a formal sales methodology • Open-source selling or cloud-first/PLG go-to-market experience is a plus

🏖️ Benefits

• Equity • Bonus (if applicable) • Paid time off (30 days) • Remote work options

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