Account Manager

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Grainger

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1927

🤝 B2B

🛍️ eCommerce

🛒 Retail

B2B • eCommerce • Retail

Grainger is a leading broad line distributor that operates primarily in North America, Japan, and the United Kingdom. With a mission to "Keep the World Working", Grainger serves over 4. 5 million customers by offering around 2 million maintenance, repair, and operating (MRO) products and services, as well as access to millions of additional products through its online platforms. The company is recognized for its commitment to excellent service and innovative technology that enhances customer relationships and operational efficiency.

📋 Description

• Account Managers will produce positive sales growth for a specific geography or vertical market with an average of 40-45 current accounts and average of $2M dollars annually. • Use Grainger's Customer Relationship Management (CRM) system, Salesforce, to perform all the aspects of business daily. • Understand customer goals and remain alert and responsive to changing customer needs • Demonstrate knowledge of market data and access to resources to quickly respond to new developments in the customer's business • Oversee support of managed inventory tasks to guide greater understanding of the customers, increase contacts within the customer group and increase sales results. • Understand Grainger's Value Proposition by providing solutions to grow profitable sales • Develop account penetration strategies to include regular business reviews for essential customers to maximize sales

🎯 Requirements

• High School Diploma/GED required • Bachelor's Degree preferred • 2+ years direct outside sales experience (or equivalent inside sales or marketing experience) required • Sales forecasting opportunity management and customer planning • Travel required to each customer within aligned market at least once per month, or more frequently where needed • Process discipline, ability to align planning goals with a pipeline development process to grow market revenue • Ability to utilize sales process to uncover customer objections/concerns, and determine appropriate solutions

🏖️ Benefits

• Medical, dental, vision and prescription drug coverage • Paid time off (PTO) and up to 12 company holidays per year (dependent on home province) • Life insurance coverage, including spousal and dependent life insurance. • Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns • Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future • Educational & Professional Membership Fee Assistance program • Employee discounts, team member perks and more!