Senior Technical Product Manager

🕒 October 16

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟠 Senior

⚒️ Technical Product Manager (TPM)

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Gravitate

WebsiteLinkedInAll Job Openings

51 - 200 employees

⚡ Energy

☁️ SaaS

📦 Logistics

💰 Corporate round on 2024-08

Energy • SaaS • Logistics

Gravitate is an AI-native software platform that connects and optimizes the refined fuels supply chain. It provides real-time supply optimization, autonomous dispatch, a transportation management system purpose-built for fuel haulers, an integration hub (Crossroads) for sharing inventory/orders/ETAs across refiners, terminals, carriers and retailers, an online selling platform for bulk fuel, and a rules-based pricing engine. Gravitate's products aim to automate sourcing, pricing, freight billing and dispatch workflows so fuel operators capture more margin and reduce manual coordination.

📋 Description

• Own the Crossroads API and integration roadmap • Define how customers, carriers, and partners connect to the platform • Translate roadmap features into requirements, API specifications, data contracts, field mappings, error handling, and acceptance test criteria • Collaborate with engineering and architecture on system design, scalability, security, and technical debt tradeoffs • Prioritize technical and product initiatives • Serve as the technical product point of contact for customers and partners during integration projects • Own API documentation, onboarding guides, and the customer and partner experience on Crossroads • Define integration health metrics and monitoring • Drive root-cause investigations when data does not flow as expected • Turn market and customer needs into prioritized development work • Ensure releases achieve intended outcomes and integrations meet customer and partner needs in production • Mitigate roadblocks, including third-party dependencies, affecting release or sprint goals • Lead technical and functional product demos for internal and external audiences • Create and maintain product documentation • Establish senior-level project leadership behaviors, artifacts, standards, governance cadences, executive reporting, and repeatable project controls

🎯 Requirements

• 8+ years in the software industry • 4+ years in Product Management or Platform Product Management • At least 2 years owning an API, integration, or platform product • Proven success managing complex enterprise SaaS implementations • Experience managing strategic customers with multiple stakeholders, workstreams, integrations, risks, and executive visibility • Strong understanding of project management fundamentals, including scope, schedule, risks, dependencies, issues, decisions, change control, and acceptance criteria • Ability to lead customer-facing and internal governance meetings • Strong written and verbal communication skills, including executive status reporting • Experience working with Product and Engineering teams to manage technical dependencies and release commitments • Ability to operate with urgency, structure, and ownership in a fast-moving environment • Strong follow-up discipline and ability to hold cross-functional teams accountable without creating unnecessary friction • Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related technical field • Experience managing enterprise customers through stabilization, rollout, hypercare, and adoption phases preferred • Prior experience as a software engineer, solutions architect, integration engineer, or technical consultant strongly preferred • Exposure to or experience within the fuel, supply, and logistics industry preferred • Experience building partner or developer programs, including sandbox environments, certification, and integration onboarding preferred • Experience using AI tools to accelerate product discovery, analysis, or requirements work preferred

🏖️ Benefits

• Collaborative Agile work environment • Opportunities to work with many Fortune 500 clients • Trust, open communication, and long-lasting career opportunities • Team recognition and supportive workplace culture

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