Leave and Accommodation Advisor

🔥 14 hours ago

🇨🇦 Canada – Remote

💵 $98k - $140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 1 day.
• Jobs at this company usually fill in 36 days.

Apply Now

Find Similar Remote Jobs

ComPsych

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1984

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

ComPsych is a leading provider of employee assistance programs (EAP), offering mental health and wellness services to employees and their families. The company focuses on improving workplace productivity by providing support services that help employees manage personal and work-related challenges. ComPsych's solutions include counseling, crisis intervention, and various wellness programs designed to enhance overall employee satisfaction and performance.

📋 Description

• Serve as the primary operational point of contact for HR partners on leave and accommodation matters across an assigned book of business. • Own and lead operational meetings with HR partners, including setting agendas, facilitating discussions, documenting action items, and following through on commitments. • Partner with account management on strategic account activity and joint client-facing engagements. • Act as the first point of escalation for operational, claims, and accommodation concerns. • Build trusted, long-term relationships with partner stakeholders. • Ensure achievement of service, quality, productivity, and compliance objectives. • Respond to HR partner inquiries on claims and accommodation status within established SLAs. • Monitor operational performance through data analysis, reporting, and KPIs. • Prioritize and organize daily responsibilities across a high-volume book of business. • Drive proactive issue resolution and risk mitigation. • Serve as subject-matter expert on operational leave and accommodation processes, including FMLA, state leave laws, and ADA processes. • Maintain knowledge of client-specific plan provisions, leave policies, and eligibility rules. • Interpret leave and accommodation actions in partner-facing data feeds and reports. • Mentor and guide specialists and operational team members. • Identify patterns, anomalies, and trends in leave and accommodation data. • Recommend training opportunities and process updates. • Contribute to workflow simplification and operational improvement. • Apply data, predictive insights, and emerging AI capabilities to anticipate partner needs and surface risk. • Identify opportunities for AI and automation in leave and accommodation workflows. • Support AI-enabled operational redesign and share lessons learned. • Ensure adherence to regulatory, contractual, and organizational requirements. • Maintain documentation and controls supporting quality, compliance, and risk management. • Support audit readiness and address compliance concerns. • Demonstrate respect, sensitivity, confidentiality, and professionalism. • Perform other responsibilities as required.

🎯 Requirements

• Minimum of three (3) years of experience in absence management, leave administration, claims, disability management, accommodation, or a related operational field. • Demonstrated ability to lead client or partner meetings, set agendas, and engage effectively with HR-level stakeholders on operational and claims topics. • Strong knowledge of leave and accommodation practices, including the Family and Medical Leave Act (FMLA), the Americans with Disabilities Act (ADA), and state leave laws. • Ability to articulate how claims and accommodation actions impact partner data, reporting, and outputs. • Post-secondary degree or diploma in Business Administration, Human Resources, Health Sciences, Healthcare Administration, or a related field, or an equivalent combination of education and experience is preferred. • Excellent written, verbal, presentation, and stakeholder-management skills. • Experience with absence, disability, or claims administration platforms. • Strong analytical, problem-solving, organizational, and multi-tasking skills. • Exceptional attention to detail and commitment to quality. • Proficient in the Microsoft Office Suite. • Ability to perform the essential functions of the position, with or without reasonable accommodation, in accordance with applicable laws. • Consistent and reliable high-speed internet and a workspace free from distraction, disruption, or noise are required. • Ability to be present on camera during work-related trainings, meetings, and/or events. • Must be able to sit or stand at a desk for prolonged periods while working on a computer.

🏖️ Benefits

• Full benefits package • Paid Time Off (PTO) • Medical insurance • Dental insurance • Vision insurance • 401(k) with match • Robust EAP • Wellness program

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume