Senior Manager – Payments Analytics

🔥 5 minutes ago

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟠 Senior

👔 Manager

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Hard Rock Digital

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2020

🎲 Gambling

🎮 Gaming

💰 $85M GROWTH EQUITY NON VC on 2023-03

Gambling • Gaming

Hard Rock Digital is the interactive gaming and sports-betting arm of Hard Rock International and the Seminole Tribe of Florida. It builds and operates the Hard Rock Bet sportsbook and online casino (available on mobile app and desktop) and Hard Rock Games social gaming apps, delivering sports betting, online casino (slots, table games, live casino) and casual/social gaming experiences tied to the Hard Rock entertainment brand. Hard Rock Digital serves as the exclusive vehicle for Hard Rock International and Seminole Gaming for interactive gaming and sports betting on a global basis.

📋 Description

• Develop and execute a scalable payments strategy aligned with operational and business objectives • Lead initiatives to improve payment acceptance rates, reduce payment friction, and optimize payment performance • Serve as a subject matter expert on payment operations, processors, and industry best practices • Partner with Risk, Fraud, Compliance, Product, and Operations teams on strategic initiatives • Monitor payment performance metrics, transaction trends, declines, chargebacks, disputes, and operational KPIs • Identify opportunities to improve authorization rates, reduce processing costs, and enhance customer experience • Analyze payment data and operational trends to identify gaps, risks, and optimization opportunities • Develop scalable operational processes and reporting frameworks • Evaluate vendor performance, negotiate operational improvements, and ensure service-level expectations are met • Partner with vendors and internal teams to implement enhancements and support new payment capabilities • Support payment security and operational integrity with Fraud and Risk teams • Identify and mitigate operational and financial risks associated with payment processing • Collaborate with Product and Engineering to improve payment infrastructure, workflows, and integrations • Support implementation of new payment methods, tools, and technologies • Drive automation and operational efficiencies through data-driven decision-making and process enhancement initiatives • Report directly to the Director of Payments

🎯 Requirements

• Minimum of 7 years of experience in payments, payment operations, fintech, ecommerce, risk management, or related fields, preferably within the iGaming, online payments, or ecommerce industry • Strong understanding of payment processing ecosystems including credit cards, ACH, PayPal, digital wallets, and alternative payment methods • Experience managing payment processors, gateways, banking relationships, and third-party vendors • Proven success optimizing payment performance, operational workflows, and payment acceptance strategies • Excellent communication skills with the ability to translate complex operational concepts into actionable business insights • Strong analytical and problem-solving skills with the ability to interpret large data sets and make data-driven decisions • Knowledge of payment compliance requirements, regulatory standards, and card brand rules • Experience handling chargebacks, disputes, payment risk, and operational escalations preferred • Familiarity with SQL, reporting tools, AI and data analytics platforms is a plus • Ability to manage multiple priorities and adapt quickly within a fast-paced environment

🏖️ Benefits

• Competitive pay and benefits • Start-up culture backed by a secure, global brand • Career growth opportunities within a rapidly expanding organization • Collaborative and innovative team environment • Potential hybrid scheduling flexibility

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume