Application Consultant

🔥 12 minutes ago

🌐 Canada, United States – Remote

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💵 $75k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

👻 Ghost score 0%

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Logo of Harris Computer

Harris Computer

10,000+ employees

Founded 1993

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Harris Computer is a company that provides mission-critical software solutions across various industries, including the public sector, healthcare, utilities, and private sector verticals. They focus on acquiring businesses with growth potential, managing them effectively, and building them for future success. Harris Computer serves over 100,000 customers with a global presence in North America, Europe, Asia, and Australia, employing over 12,000 people. Their mission is to empower customers to deliver on their goals by offering tailored software and services.

📋 Description

• Work with colleagues and managers to proactively manage technology solutions for clients • Support existing and new clients by leading them through processes, resolving issues, and ensuring successful product utilization • Train users in system setup, administration, and maintenance • Perform business analysis, gap analysis, root cause analysis, business process reviews, documentation, and requirements elicitation • Understand client business processes and configure applications based on business needs and accepted best practices • Own user acceptance testing and change management processes • Create user documentation and complete handover documentation for support staff • Build client capabilities and identify opportunities to recommend additional products and services • Support Project Managers with engagement contracts, bottleneck escalation, and project progress updates • Deliver services efficiently to meet project milestones and resource utilization goals • Provide subject matter expertise to R&D and operational groups on client needs, business practices, market trends, and industry best practices

🎯 Requirements

• Utility customer (meter to cash) life cycle knowledge • Utility Customer Information System (CIS) processes and functionality knowledge • Strong influencing, coaching, and written and verbal communication skills across all levels of an organization • Experience working with both business and IT groups • Ability to travel up to 25% of the time within North America • Current, valid passport • Legally eligible to travel internationally • Passport-based visa exemption or required travel visas for entry into Canada, the United States, and the Caribbean • Preferred experience providing software implementation to the utility sector • Knowledge of SQL and experience in system configuration are helpful

🏖️ Benefits

• 3 weeks’ vacation and 5 personal days • Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment • Employee stock ownership • RRSP/401k matching programs • Lifestyle rewards • Remote work

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