Readiness Services Consultant

🕒 September 22

🇨🇦 Canada – Remote

💵 $90k - $135k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

👻 Ghost score 5%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CrowdStrike

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2011

🔒 Cybersecurity

☁️ SaaS

🤖 Artificial Intelligence

Cybersecurity • SaaS • Artificial Intelligence

CrowdStrike is a cybersecurity company that provides cloud-based security services to stop breaches. It is recognized as a leader in endpoint protection, identity and cloud security, and managed detection and response. CrowdStrike's platform, Falcon, integrates artificial intelligence to offer real-time visibility, detection, and protection against sophisticated cyber threats. The company is lauded for its effectiveness in securing networks and data, making it a trusted partner for businesses worldwide.

📋 Description

• Manage and grow strategic relationships with Services retainer customers through structured account management and regular engagement • Drive customer preparedness through education, strategic planning, and optimization of their CrowdStrike Services investment • Coordinate with Sales and Delivery teams to align customer needs with service capabilities • Execute timely account reviews, follow-up documentation, and service scoping • Develop and maintain customer success plans with clear next steps • Contribute to program enhancement initiatives and best practices development • Support team pipeline growth through strategic account expansion

🎯 Requirements

• Experience in cybersecurity services, including incident response management, customer success, and/or advisory consulting • Proven track record of managing senior-level relationships in technical environments • Strong project coordination capabilities with emphasis on customer service • Excellence in both written and verbal communication • Ability to excel in a fast-paced environment with strong workload management skills, including balancing competing priorities while maintaining attention to detail • Competency in managing multiple customer relationships simultaneously • Understanding of cybersecurity concepts and incident response considerations • Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes • Strong business acumen and problem-solving skills • Track record of implementing program improvements • Knowledge of security frameworks and compliance requirements • Previous experience in incident response or security consulting • Experience with service delivery optimization and process improvement • Legal entitlement to work in Canada • Successful completion of background checks, including criminal record, credit, and/or reference checks

🏖️ Benefits

• Market leader in compensation and equity awards • Comprehensive physical and mental wellness programs • Competitive vacation and holidays for recharge • Paid parental and adoption leaves • Professional development opportunities for all employees regardless of level or role • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections • Vibrant office culture with world class amenities • Variable/incentive compensation • Equity • Benefits

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