Customer Success Consultant

🕒 July 2

🏖️ New Jersey, New York, +1 more states – Remote

🏖️ New Jersey – Remote 🗽 New York – Remote 🔔 Pennsylvania – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 33%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Harris Computer

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1993

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Harris Computer is a company that provides mission-critical software solutions across various industries, including the public sector, healthcare, utilities, and private sector verticals. They focus on acquiring businesses with growth potential, managing them effectively, and building them for future success. Harris Computer serves over 100,000 customers with a global presence in North America, Europe, Asia, and Australia, employing over 12,000 people. Their mission is to empower customers to deliver on their goals by offering tailored software and services.

📋 Description

• Develop and execute go-to-market strategies to expand business within assigned regions • Conduct market research and build targeted prospect lists using disciplined prospecting methods • Drive new business opportunities through cold calling, networking, and industry events • Prepare proposals, quotations, and RFP responses • Maintain accurate forecasting and pipeline management in Salesforce CRM • Manage onboarding and implementation for new partners • Conduct periodic check-ins and goal reviews with partner leadership teams • Oversee renewals and payment processes with the Renewal team • Lead cross-functional teams to analyze usage trends and increase adoption • Deliver training sessions, webinars, and knowledge resources • Represent the product line on the Operations Council to identify trends and influence product evolution • Collaborate with marketing and product teams on campaigns and services • Identify and develop new billable services addressing customer challenges

🎯 Requirements

• 3–5 years of proven success in EdTech SaaS sales and/or customer success • Strong consultative selling and solution-based approach • Expertise in relationship management and account growth strategies • Ability to deliver training and communicate effectively with educators and leaders • Proficiency in Salesforce CRM and Microsoft Office Suite • Entrepreneurial mindset, results-driven, and highly persistent • Growth-oriented with strong analytical and problem-solving skills • Bachelor’s degree or equivalent experience

🏖️ Benefits

• Competitive salary plus commission structure • Comprehensive medical, dental, and vision coverage from day one • Employee stock ownership and 401K matching programs • Generous vacation and personal leave • Opportunities for career growth and creative expansion