VP, Sales & Account Management

🕒 July 2

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

💰 Account Manager

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HealthCare.com

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2014

🏥 Healthcare

💼 Consulting

📣 Marketing

💰 $31.5M Series C on 2022-02

Healthcare • Consulting • Marketing

HealthCare. com is a privately-owned non-governmental website and subsidiary of Healthcare, Inc. The platform serves as a comprehensive resource for health insurance information, offering tools and resources to aid consumers in making informed healthcare decisions. With a broad range of products and services, HealthCare. com provides users with the option to enroll in insurance plans, save on prescription medications, and access a variety of healthcare-related advice and articles. It is trusted by over 5 million customers and aims to make healthcare decisions easier for individuals and families.

📋 Description

• Own the broker and consultant distribution sales strategy, with accountability for revenue targets across non-owned channels • Transition the sales organization from a reactive account management model to a proactive hunter/farmer structure • Recruit, onboard, and scale new broker and FMO relationships to expand Pivot's active distribution footprint • Drive new business development with independent agents, general agents, and field marketing organizations (FMOs) • Represent Pivot Health at industry events, carrier partner meetings, and key broker/consultant forums • Lead and develop the Account Management team, ensuring existing broker relationships are nurtured, productive, and growing • Establish SLAs, performance metrics, and accountability frameworks for the AM team • Partner with internal operations and member services to resolve broker escalations and improve the end-to-end broker experience • Develop and execute a tiered broker engagement model (key account vs. general book) • Hire, coach, and develop a team of BDMs and Account Managers; establish clear roles, comp structures, and performance expectations • Create a winning team culture grounded in accountability, collaboration, and results • Work cross-functionally with marketing, operations, and product to align distribution strategy with company priorities • Contribute to the company's Growth Roadmap and quarterly operating plan (Rocks) as a key member of the leadership team • Provide regular pipeline, forecast, and performance reporting to the President • Identify market trends, competitive dynamics, and channel opportunities to inform product and pricing decisions

🎯 Requirements

• 10+ years of progressive sales and account management experience in the health insurance distribution space • Deep, established relationships with brokers, general agents, and/or consultants in the individual and small group health market • Demonstrated success building and leading sales teams in a growth-stage or entrepreneurial environment • Track record of hitting and exceeding revenue targets in a quota-carrying or team leadership capacity • Strong understanding of the U65 / non-ACA insurance market, distribution economics, and broker compensation structures • Self-starter with the ability to hit the ground running — comfortable operating without a fully built infrastructure • Excellent communicator, collaborator, and relationship builder across internal and external stakeholders • Preferred / Strong Plus • Experience with Short-Term Medical (STM) products and distribution • Background in ancillary health products: dental, vision, accident, critical illness, or fixed indemnity • Familiarity with FMO/IMO recruiting and management • Experience managing or transitioning TPA/carrier partner relationships • Prior work in a start-up, scale-up, or private equity-backed health business

🏖️ Benefits

• Opportunity to work from home • Excellent work environment • Medical, dental, and vision insurance • Up to 15 days of paid time off • 11 company observed holidays • 8 weeks of paid parental leave • 401k plan with company match • Life insurance • Professional growth opportunity • Most importantly, an inclusive company culture established by an incredible team!