Operations Associate

🕒 August 25

🇺🇸 United States – Remote

💵 $60k - $65k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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HealthMark Group

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

📋 Compliance

Healthcare • Healthcare Insurance • Compliance

HealthMark Group is a company that specializes in managing medical records through streamlined digital solutions. They focus on optimizing the release of information for hospitals and physician practices, ensuring efficient, compassionate, and reliable service for patients requesting their medical records. By addressing the challenges of evolving regulatory requirements and staffing shortages, HealthMark aims to improve patient satisfaction and reduce the burden of audits and chart reviews for healthcare organizations.

📋 Description

• Manage customer implementation, deployment, internal improvement, and cross-functional initiatives through the full project-management lifecycle • Define project scope, requirements, deliverables, milestones, responsibilities, dependencies, risks, timelines, resources, and success criteria • Perform technical assessments covering customer networks, PACS, EMR, imaging archives, configurations, integrations, dependencies, constraints, and acceptance criteria • Coordinate customers, Product, Engineering, Support, Operations, Sales, and third-party vendors to ensure alignment and on-time delivery • Manage project risks, issues, changes, escalations, and change requests • Provide customer-facing technical leadership and communicate integration scope, status, and issues • Ensure compliance with DICOM, HL7, FHIR, and other medical imaging and healthcare interoperability standards • Manage migration of large imaging archives, metadata, and configuration data while ensuring integrity, documentation, validation, backups, and launch readiness • Deliver training, documentation, configuration guides, integration specifications, runbooks, troubleshooting support, and post-go-live handoff • Manage multiple concurrent projects, prioritize deliverables, refine processes, document lessons learned, and adapt to changing requirements

🎯 Requirements

• Ability to manage external customer projects, Purview product implementations, and internal operational, cross-functional, and process-improvement initiatives • Project management experience in software implementation, healthcare technology, SaaS, technical operations, or another delivery environment involving external customers and internal stakeholders • Proven ability to manage the full project lifecycle, including scope, schedules, dependencies, risks, issues, changes, deliverables, and stakeholder communication • Excellent written, verbal, and interpersonal communication skills • Strong organization, planning, prioritization, facilitation, documentation, and follow-through skills • Ability to manage multiple concurrent external and internal projects while maintaining accuracy, urgency, and attention to detail • Customer-focused, accountable, and collaborative approach to problem solving, issue resolution, and decision making • Comfort partnering with Product, Engineering, Support, Operations, Sales, customers, and vendors • Formal project management training or certification, such as PMP, CAPM, PMI coursework, or an equivalent credential preferred • Experience managing technical integration, software deployment, API integration, configuration, or data migration projects preferred • Experience coordinating technical discovery, requirements gathering, environment assessment, dependency tracking, and acceptance criteria preferred • Working knowledge of medical imaging systems and workflows, including DICOM, PACS, VNA, RIS, image sharing, storage, and archive migration preferred • Familiarity with HL7, FHIR, IHE, EMR integration, and related privacy or compliance considerations preferred • Experience with platforms such as Epic, Ambra, ezyVet, PACS, VNAs, or similar systems preferred • Experience coordinating network configuration, secure data transfer, cloud-based imaging systems, archive systems, or large imaging dataset migrations preferred • Ability to support implementation documentation, integration specifications, runbooks, troubleshooting, data validation, go-live readiness, and post-launch handoff preferred • Prior experience in healthcare, radiology IT, medical imaging, health IT, or another regulated technology environment preferred

🏖️ Benefits

• Contribute to a mission-driven organization improving access to medical information and supporting better patient care • Work with Purview Image and Expert View on real-world initiatives supporting clinicians, radiologists, veterinarians, and other providers • Build broad cross-functional experience across project delivery, customer engagement, healthcare technology, and operational improvement • Engage directly with customers and partners while making a visible impact on successful adoption and long-term value • Collaborate with a dedicated team where ownership, initiative, and thoughtful project leadership are valued