Senior IFS Analyst

🕒 August 26

🌐 United States, Brazil, +1 more countries – Remote

🇺🇸 United States – Remote 🇧🇷 Brazil – Remote 🇨🇦 Canada – Remote

💵 $65.1k - $101.7k / year

⏰ Full Time

🟠 Senior

🧐 Analyst

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Henry Schein

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1932

🏥 Healthcare

🍽️ Food & Beverage

🏭 Manufacturing

Healthcare • Food & Beverage • Manufacturing

Henry Schein is a global company dedicated to servicing a range of medical and dental providers. It offers a comprehensive portfolio of products and solutions, including practice management software, large equipment, and technology services. Founded in 1932, Henry Schein has established itself as a leader in healthcare products and services, with a commitment to improving health and increasing access to care through strategic growth and innovation across its global operations.

📋 Description

• Configure IFS FSM modules, including work orders, dispatch, inventory, mobile, and customer engagement, to meet business requirements • Manage and optimize FSM workflows, business rules, SLAs, and field technician processes • Collaborate with IT and business stakeholders to translate service delivery needs into system configurations • Support UAT and configuration-related testing cycles • Develop and deliver end-user training programs in person, remotely, or self-guided • Create user manuals, process documentation, and training materials for dispatchers, field technicians, and supervisors • Provide ongoing coaching and user support across the organization • Act as a change agent to improve platform adoption • Ensure data accuracy and consistency within FSM modules • Support report and dashboard creation using IFS tools or external platforms such as Power BI • Analyze system usage and user feedback to identify training gaps or configuration issues • Collaborate on platform enhancements, upgrades, and new module rollouts • Monitor system performance, troubleshoot issues, and work with IFS support or partners as needed • Stay current on IFS Cloud updates, new features, and best practices

🎯 Requirements

• 3+ years of experience with IFS Field Service Management (or similar FSM platforms) • Experience configuring cloud-based ERP or FSM systems, ideally IFS Cloud • Using ClickLearn to create SOPs and Training materials • Strong understanding of field service workflows, technician dispatching, and mobile operations • Experience with IFS Mobile Workforce Management or IFS Planning & Scheduling Optimization (PSO) • Proficiency in MS Office Suite • ClickLearn platform within IFS Cloud • Formal Microsoft training in .NET and SQL Server • Understanding of data structures and relationships at a technical level, including basic transact-SQL knowledge • IFS Certified Specialist – FSM Module or similar credentials • Strong communication, organizational, and stakeholder engagement skills

🏖️ Benefits

• Bonus eligibility • Medical, Dental and Vision Coverage • 401K Plan with Company Match • PTO • Paid Parental Leave • Income Protection • Work Life Assistance Program • Flexible Spending Accounts • Educational Benefits • Worldwide Scholarship Program • Volunteer Opportunities