Technical Services Advisor

Job not on LinkedIn

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🇨🇦 Canada – Remote

💵 $100k - $130k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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HF Sinclair

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏭 Manufacturing

📦 Logistics

⚡ Energy

Manufacturing • Logistics • Energy

HF Sinclair is a company that operates across various business segments in the energy sector, focusing on refining and producing essential energy products. With operations in the U. S. , Canada, and the Netherlands, HF Sinclair supports a variety of roles in safety, IT, engineering, and marketing, among others, while also providing career development opportunities and a commitment to workplace safety and employee benefits.

📋 Description

• Provide primary technical support to the Sales team, distributors, and customers • Develop technical relationships with customers and understand their maintenance and lubrication needs • Conduct comprehensive lubrication audits and surveys for continuous improvement and tangible savings • Serve as a technical subject matter expert on lubricant products, applications, and equipment • Provide field knowledge to Sales, R&D, and Marketing regarding product performance, customer needs, and industry trends • Investigate and resolve product application and quality problems through root cause analysis with R&D, Manufacturing, Production, and Quality Assurance • Coordinate, lead, and support customer acceptance and product development field trials • Develop, organize, and present technical presentations and training seminars • Liaise with used oil analysis laboratories and R&D to develop and support oil analysis programs • Support original equipment manufacturer product approvals • Manage the product cross-reference database and provide lubricant cross-referencing reports • Provide backup support to Technical Advisors in other geographies and segments • Complete special assignments, projects, or tasks assigned by the District Sales Manager

🎯 Requirements

• Minimum of 3 years of experience in a petroleum, base oils, lubricants and/or specialties related field • Experience with petroleum product development, testing protocols, application based product development and performance • Minimum of Technical Diploma in Engineering (mechanical or chemical preferred), or a combination of education and relevant work experience • Journeyman Heavy Equipment Technicians with relevant industry experience may be considered • Bilingual (French and English) is required • Exceptional Safety Mindset and ability to work safely at all times when unsupervised • Excellent knowledge of lubricants development, testing protocols, equipment application and performance, and equipment reliability • Strong knowledge of commercial and industrial lubricants and their applications for rotating equipment across multiple industries • Working knowledge and participation in audits of ISO/TS quality and environmental systems and OEM registrations, warehouse, blending, and distribution protocols • Advanced computer literacy in Microsoft Office suite and database management • Strong interpersonal, written communication, and oral presentation skills • Proactive continuous improvement, initiative, organizational and time management skills • Ability to work collaboratively within cross-functional teams and independently with minimal supervision • Must be able to be qualified for H2S Alive, Standard First Aid, WHMIS and TDG • Must have no restrictions on traveling within North America • Valid driver’s license, ability to provide a vehicle as per policy, and valid required insurance • Certified Lubrication Specialist (CLS) preferred or commitment to achieving CLS status within a given time • Experience using SAP and Salesforce is an asset

🏖️ Benefits

• Fleet Vehicle Reimbursement program provided • Home office based in Quebec or Atlantic Canada • Approximate 50-75% travel within the assigned territory • One HF Sinclair Culture centered on Safety, Integrity, Teamwork, Ownership and Inclusion • Equal Opportunity Employer