Account Executive

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🔥 41 minutes ago

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Homewood Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

🤝 B2B

🧘 Wellness

Healthcare • B2B • Wellness

<Homewood Health> is a Canadian provider of mental health and addiction services offering therapy, counselling, inpatient treatment, and workplace mental health solutions. With a 140-year history, it operates accredited treatment centres and virtual Therapy@Home programs, and delivers employee assistance programs (EFAP) and organizational support to improve resilience, reduce disability risk, and support recovery. Homewood focuses on evidence-based, personalized care for individuals, families, and employers across Canada.

📋 Description

• Invite Sales Director to facilitate further exploration and potential sales of new services when necessary • Conduct ongoing needs assessments with customer base to identify areas for partnership • Consult with customers and develop solutions for challenging business problems • Renew existing business • Provide online Employee Orientation Sessions and Supervisory Training • Understand customer needs, and identify opportunities for up-selling and cross-selling • Review and develop promotional and awareness tool and strategies • Update CRM (Salesforce), ensuring accurate customer information • Manage customer account to contract satisfaction • Participate in sales presentations as requested • Attend regular customer meetings • Deliver Wellness Sessions • Provide consultation to leaders regarding organizational psychological health & wellness and employee issues • Prepare, review, analyze and deliver customer reports • Respond to customer queries and concerns • Facilitate new customer launches and implementation activities, the distribution of promotion materials, and custom-designed service delivery components when required

🎯 Requirements

• 2-year diploma in Marketing, Business Administration, HR or other relevant discipline • 2-3 years’ experience in a professional business to business sales and/or account management environment • Ability to apply critical, analytical thinking and creativity when developing customer-focused solutions • Excellent verbal, listening and written communication skills; French language skills are an asset • Strong business acumen and unbridled curiosity • Strong customer service, problem solving and negotiating skills • Excellent organizational skills and a strong attention to detail • Excellent presentation and meeting facilitation skills • Ability to work independently as well as contribute to team objectives • Proficient with Microsoft Office, and CRM software (Salesforce) • Valid driver’s license, access to vehicle, and the ability to travel

🏖️ Benefits

• Service excellence • Integrity • Collaboration • Innovation