Intake Consultant

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🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $50k - $55k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💼 Consultant

👻 Ghost score 0%

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Homewood Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

🤝 B2B

🧘 Wellness

Healthcare • B2B • Wellness

<Homewood Health> is a Canadian provider of mental health and addiction services offering therapy, counselling, inpatient treatment, and workplace mental health solutions. With a 140-year history, it operates accredited treatment centres and virtual Therapy@Home programs, and delivers employee assistance programs (EFAP) and organizational support to improve resilience, reduce disability risk, and support recovery. Homewood focuses on evidence-based, personalized care for individuals, families, and employers across Canada.

📋 Description

• Serve as the first point of contact for clients seeking access to the national continuum of treatment services • Identify the best-fit services based on expressed client needs • Articulate program value and convert interest into admissions • Collaborate with Clinical, Finance, and other internal stakeholders to address client needs and progress treatment admissions • Manage leads in sales tracking software • Set up clients in financial software • Draft and forward payment agreements • Process payments • Participate in team meetings • Support national sales colleagues as appropriate • Act as a Subject Matter Expert for processes and applications related to proposed enhancements

🎯 Requirements

• Diploma in Business Administration, Psychology, Sociology, or Health-related field • 2-3 years’ experience in a professional business environment or health-related field • Excellent verbal and written communication skills • Strong organizational and time management skills • Proficiency with Microsoft Office and lead tracking software (Salesforce) • Ability to work well with others and take responsibility for actions and decisions • Openness to new ideas and ways of doing things • Detail-oriented and accurate • Intermediate telephonic skills in crisis assessment • Associates or better in Health Studies or related field, Psychology or related field

🏖️ Benefits

• Supportive colleagues and collaborative team environment • Monday through Friday, 9am to 5pm Pacific Standard Time • Equal opportunity employer committed to employment accessibility, diversity, equity and inclusion • Diverse team helping Canadians live healthier, more productive and fulfilling lives

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