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Homewood Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

🤝 B2B

🧘 Wellness

Healthcare • B2B • Wellness

<Homewood Health> is a Canadian provider of mental health and addiction services offering therapy, counselling, inpatient treatment, and workplace mental health solutions. With a 140-year history, it operates accredited treatment centres and virtual Therapy@Home programs, and delivers employee assistance programs (EFAP) and organizational support to improve resilience, reduce disability risk, and support recovery. Homewood focuses on evidence-based, personalized care for individuals, families, and employers across Canada.

📋 Description

• Serve as the first point of contact for clients seeking access to the national continuum of treatment services • Identify the best-fit services for expressed client needs and articulate program value to convert interest into admission • Collaborate with Clinical, Finance, and other internal stakeholders to address client needs and progress treatment admissions • Manage leads within Salesforce and other sales tracking software • Set up clients in financial software, draft and forward payment agreements, and process payments • Participate in team meetings and support national sales colleagues • Act as a Subject Matter Expert for processes and applications related to proposed enhancements

🎯 Requirements

• Diploma in Business Administration, Psychology, Sociology, or a Health-related field • 2–3 years’ experience in a professional business environment or health-related field • Excellent verbal and written communication skills • Strong organizational and time management skills • Proficiency with Microsoft Office and lead tracking software, including Salesforce • Ability to work well with others and take responsibility for actions and decisions • Openness to new ideas and ways of working, including supporting sustainable practices • Detail-oriented and accurate work style • Business acumen • Intermediate telephonic skills in crisis assessment

🏖️ Benefits

• Equal opportunity employer committed to employment accessibility, diversity, equity and inclusion • Supportive colleagues and collaborative team environment • Continuous learning • Opportunity to contribute to improving lives and successful outcomes