Policy Support Specialist

Job not on LinkedIn

🕒 October 20

🦌 Connecticut, New Jersey, +2 more states – Remote

infoinfo

💵 $52.8k - $70.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Where this job comes from

Posted on Horizon Connect @ Wall BCBSNJ's careers page, not through a job board

First seen by Remote Rocketship October 20

Still open on Horizon Connect @ Wall BCBSNJ's site. Checked 1 hour ago.

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Logo of Horizon Connect @ Wall BCBSNJ

Horizon Connect @ Wall BCBSNJ

2 - 10 employees

⚕️ Healthcare Insurance

🏥 Healthcare

Healthcare Insurance • Healthcare

Horizon Connect @ Wall BCBSNJ is a LinkedIn presence or local program/office associated with Horizon Blue Cross Blue Shield of New Jersey (BCBSNJ). Based on the name and context, it appears to be connected to Horizon BCBSNJ’s health insurance operations and local outreach or member/provider engagement in the Wall, NJ area. Publicly available information provided is limited and mostly LinkedIn site chrome rather than a company profile, so this description is conservative and based on the affiliation indicated by the name.

📋 Description

• Research member medical records to resolve claims or service requests that pend with clinical edits for all lines of business. • Review medical policies and determine appropriate claim processing or clinical review process decisions. • Coordinate clinical review and appeal processes, including preparing cases for clinical review and requesting additional information from members and providers. • Review clinical determinations and initiate appropriate claim adjustments and service requests closeout, including drafting manual letters. • Review and determine pricing for clinical claims in accordance with negotiated pricing agreements. • Review and update Coordination of Benefit (COB) files and submit provider file updates as necessary. • Identify technical issues and submit them to the appropriate area for resolution. • Handle relevant incoming telephone inquiries as needed. • Perform other tasks as assigned by management.

🎯 Requirements

• Minimum of a High School Diploma or GED equivalent required. • Requires three (3) years of health care claims processing experience including researching and investigating customer inquiries. • Requires a minimum of two (2) years of experience with medical terminology, billing and coding. • Knowledge of COB and Horizon medical policies preferred. • Knowledge of all lines of business preferred. • Strong analytical and critical thinking skills preferred. • Strong organizational and communication skills. • Employees must live in New Jersey, New York, Pennsylvania, Connecticut or Delaware.

🏖️ Benefits

• Comprehensive health benefits (Medical/Dental/Vision) • Retirement Plans • Generous PTO • Incentive Plans • Wellness Programs • Paid Volunteer Time Off • Tuition Reimbursement

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