Product Manager – LiveOps

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🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $102k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

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Hyper Hippo Entertainment

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

🎮 Gaming

Gaming • Entertainment

Hyper Hippo Entertainment is a gaming company that creates joyful moments through their engaging game experiences. They combine the spirit of an indie shop with the resources of a AAA game studio to produce games that bring millions of people together for fun. Their team consists of talented individuals from diverse backgrounds, all dedicated to positively impacting culture by sharing ideas and creating new, exciting games. Hyper Hippo is focused on innovation, continuous learning, and making an impact in the gaming community.

📋 Description

• Drive the performance of an assigned game through Live Operations and Lifecycle activities • Play the games extensively on a daily basis • Identify opportunities, develop proposals, and lead cross-discipline initiatives from planning through execution and analysis • Collaborate with the Senior Product and Lifecycle Manager to identify opportunities, recommend priorities, and shape Live Operations and Lifecycle plans • Own and manage the LiveOps calendar, including in-game events, promotions, and activities • Oversee implementation and coordinate across disciplines to maximize impact • Lead cross-functional LiveOps and Lifecycle initiatives with game teams, designers, data experts, CRM, and other disciplines • Develop and prioritize hypotheses and experiments, define success metrics, and apply learnings • Monitor, evaluate, and report on activity and broader game performance • Use player insights, data, and industry trends to identify opportunities and drive improvements • Recommend improvements to game teams and contribute to the evolution of LiveOps tools and processes • Act as the subject matter expert on the assigned game and live operation activities • Identify player needs, business opportunities, and industry trends through research, stakeholder collaboration, and data insights • Report to the Senior Product and Lifecycle Manager

🎯 Requirements

• 5+ years of experience in Product Management, Live Operations, or a related role within mobile F2P games • Bachelor’s degree or equivalent work experience • Experience leading complex cross-functional initiatives involving multiple disciplines and stakeholders • Proven track record of evaluating game performance, identifying opportunities, and driving measurable improvements in player engagement, retention, and monetization through Live Operations activities • Experience collaborating with senior stakeholders to align product initiatives with business objectives • Excellent communication and strong organizational skills, including coordinating stakeholders, timelines, and dependencies • Experience using Live Operation scheduling tools and CRM platforms such as Braze • Proficiency with Excel, Google Sheets, and BI tools such as Tableau or Databricks • Ability to interpret performance data and make actionable recommendations • Basic familiarity with game development tools such as Unity is a strong asset • Must be based in British Columbia, Ontario, or Prince Edward Island

🏖️ Benefits

• An incentive plan tied to company goals • Extended health, dental & vision benefits for you and your dependents, with plan premiums 100% covered by the company • $600 health & wellness spending account • Employee & Family Assistance Program • 4 weeks vacation • Paid winter holiday closure • 10 paid personal/sick days per year • Annual $3,000 self development “Brain Fund” budget • 5 paid professional development days for conferences, courses, and training • $1,000 Home Ergonomic Benefit for your home office • Company laptop (choice of PC or Mac) and accessories • Paid short or long term parental and compassionate caregiver leave, with up to 16 weeks’ top up • Charitable gift matching up to $1,000 per year • 3 paid volunteer days per year • Remote work • Occasional travel to British Columbia or Ontario may be required

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