Global AR Manager

🕒 August 20

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Accounts Receivable

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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IDERA Software

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2000

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

IDERA Software is a company that specializes in providing database management and monitoring tools. Its diverse range of products includes ER/Studio Data Modeling Tools, SQL Diagnostic Manager, SQL Compliance Manager, SQL Secure, and SQL Safe Backup, catering to users of SQL Server, Oracle, Sybase, DB2, and MySQL databases across on-prem, cloud, or hybrid environments. The company offers solutions for database performance monitoring, security, compliance, and automated backups, along with free tools for SQL Server management like SQL Data Profiler, SQL Check, and PowerShell tools. IDERA Software aims to streamline database management and enhance database performance, compliance, and security for enterprises. They host events such as Data Days, a virtual industry-focused event for data professionals, to showcase their leadership in the data industry.

📋 Description

• Lead day-to-day collections operations across domestic and international customer accounts • Develop and execute collection strategies to improve cash flow, reduce past-due balances, and support DSO and bad debt objectives • Monitor AR aging, delinquency trends, unapplied cash, deductions, disputes, and payment behavior • Partner with Sales, Customer Success, Billing, Revenue Operations, and Legal to resolve invoice disputes, short pays, contract issues, and billing discrepancies • Serve as escalation point for complex or high-value customer accounts • Support accurate billing-to-cash execution for invoices, credits, refunds, amendments, and customer account maintenance • Establish collection policies, workflows, escalation paths, SOPs, and operating procedures • Prepare recurring and ad hoc reporting on AR aging, collections performance, cash collections, disputes, bad debt exposure, and portfolio health • Lead and develop the accounts receivable team through hiring, training, coaching, evaluation, and supervision • Identify opportunities to automate and improve collections, cash application, dispute management, and reporting workflows • Evaluate and adopt AI-enabled tools to improve decision-making, risk detection, and productivity • Support credit risk assessment, credit checks, and credit limit recommendations • Support monthly and quarterly close activities related to AR, reserves, reconciliations, subledger accuracy, and reporting • Maintain accurate account documentation and audit-ready support in ERP, CRM, ticketing, and billing systems • Report to the Vice President of Accounting and partner with Finance and business-unit leadership

🎯 Requirements

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field, or equivalent practical experience • 7+ years of progressive experience in accounts receivable, billing, collections, or order-to-cash functions • 3+ years of experience leading collections teams, AR operations, or multi-account portfolios in a business-to-business environment • Experience in a software, SaaS, or technology-driven company • Strong understanding of end-to-end AR operations, including billing, collections, cash application, credits, reconciliations, and dispute resolution • Strong understanding of collections strategy, AR aging, customer account risk, and general accounting fundamentals • Experience partnering cross-functionally with Sales, Customer Success, Billing, Revenue Operations, and other business stakeholders • Experience preparing AR reporting, KPI metrics, cash collection insights, and executive-ready presentations • Strong written and verbal communication and negotiation skills • Strong analytical and organizational skills with the ability to manage multiple priorities and competing deadlines • Experience with ERP, billing, and CRM platforms such as NetSuite, Intacct, Microsoft Dynamics/Great Plains, Salesforce, Chargebee, Zuora, or similar systems • Preferred: experience in a global, multi-entity software organization • Preferred: experience with recurring revenue models • Preferred: experience with billing platform ownership, implementation, or process enhancement • Preferred: experience with AR automation, collections tooling, workflow optimization, or finance transformation • Preferred: experience with credit review and payment-term management • Preferred: experience managing offshore, distributed, or shared-services resources • Preferred: comfort adopting AI-enabled tools and automation • Accounting degree or relevant professional certification is a plus

🏖️ Benefits

• Remote work arrangement • Full-time employment • Equal opportunity employment