Director, Payments Risk

🔥 19 hours ago

🌐 Canada, United States – Remote

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💵 CA$170k - CA$190k / year

⏰ Full Time

🔴 Lead

🎲 Risk

👻 Ghost score 0%

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Logo of Ignition

Ignition

51 - 200 employees

Founded 2013

☁️ SaaS

🤝 B2B

💳 Fintech

💰 $15M Debt Financing - Ignition on 2023-08

SaaS • B2B • Fintech

Ignition is a software platform that helps service-based businesses streamline proposals, client agreements, billing and payments while reducing accounts receivable. It provides online proposals and engagement letters, automated payments, invoicing and billing, reporting and integrations, plus AML/KYC compliance and AI-powered price insights to help firms price services and capture revenue. Ignition targets professional services such as accounting, bookkeeping, agencies, consultants and financial advisors, positioning itself as a B2B SaaS solution to eliminate manual admin, accelerate cash flow, and automate client onboarding and compliance.

📋 Description

• Develop payments risk strategy and roadmap with the VP of Payments • Define risk coverage, controls, monitoring, and success criteria for new capabilities • Evolve risk appetite and control frameworks • Run day-to-day risk execution, queue management, escalations, and uncovered cases • Tune rules and review cases as risk patterns shift • Build and maintain incident-readiness playbooks, escalation paths, and decision frameworks • Partner with Product, Engineering, Finance, and Data on requirements, dashboards, and reporting • Track portfolio-level losses and provide risk perspectives for forecasting, business cases, launches, pricing, and partner decisions • Champion payments risk across non-specialist teams • Design scalable AI and tooling solutions • Develop, coach, and build capability within the Risk team

🎯 Requirements

• 8+ years in payments and/or fintech • 3+ years leading teams and owning outcomes • Deep hands-on command of onboarding, underwriting, processing, settlement, reconciliation, and disputes • Strong Stripe fundamentals or comparable infrastructure experience • Experience building or running fraud detection, monitoring, and controls • Ability to balance loss prevention with customer experience and growth • Commercial understanding of how risk decisions affect growth • Experience building reporting for leadership decision-making • Experience standing up new processes or products • Automation-first mindset with AI and tooling • High autonomy, sound judgment, and meticulous attention to detail • Ability to communicate payments and risk complexity to non-specialist teams

🏖️ Benefits

• Equity offered • Flexible location/remote work arrangement • Recruitment process accommodations • AI-enabled recruitment tools used responsibly • Equal opportunity employment

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