Account Manager

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Informa

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1998

🤝 B2B

📱 Media

📚 Education

B2B • Media • Education

Informa is a global leader in business intelligence, academic publishing, and events. It is home to hundreds of specialist brands and businesses, focused on connecting people with knowledge through events and digital products. Informa operates in over 30 countries and has a workforce of 12,000 colleagues globally. The company runs divisions such as Informa Markets, which facilitates trade and growth through events, and Taylor & Francis, a leading publisher of academic research. Informa prioritizes sustainability and diversity, aiming to positively impact markets and communities. As a member of the FTSE 100, Informa is known for its strong financial performance and scale within the academic and B2B markets.

📋 Description

• Designing, implementing and owning a 1-to-3-year sales strategy for eBooks, Journals and Open Access within your territory • Achieving and exceeding annual sales targets, contributing to the overall revenue and profit objectives of the business division • Planning schedules and carrying out regular sales visits to customers to achieve financial targets within own sales region across product portfolio. Travel for this role is expected to be 30% to 50%. • Developing strong professional and industry stakeholder networks with key accounts within the assigned territory • Cultivating strong, holistic relationships with the customer base, working to ensure that trading with each account is sustainable, profitable and delivering a high level of customer satisfaction • Collecting and disseminating market, competitor, and customer feedback • Establishing a strategic approach to the short, medium- and long-term business within the territory, to ensure that activity is both relevant and flexible to the evolving trading environment over time • Upholding company trading and terms policy, to protect profitability and value of business in territory • Liaising actively with stakeholder departments or groups within the business to enhance T&F’s coverage of the territory – product specialists, sales support, editorial, marketing • Conducting key analyses of products, customers, markets, and competitors; developing and maintaining knowledge of business and market trends. • Identifying areas of opportunity; offering suggestions and making recommendations for improvement to appropriate managers • Regularly updating the companies CRM with relevant customer and opportunity information

🎯 Requirements

• 3-5 years of demonstrated successful account management • A professional manner; the ability to approach others in a tactful manner while reacting well under pressure • The ability to analyze and synthesize complex or diverse information; proven experience collecting and researching data • Ability to problem solve such as identifying and resolving problems in a timely manner; additionally, developing alternative solutions while working alone or in a group and using reason even when dealing with emotional topics • A clear oral communicator who can speak clearly and persuasively in positive or negative situation while simultaneously being a strong listener to better clarify • A team player who can balance both team and individual responsibilities • A leader who can exhibit confidence in self and others by inspiring and motivating others to perform well • Demonstrated business acumen by understanding business implications of decisions; displaying orientation to profitability; demonstrates knowledge of market and competition • Fluency in English is required. French language skills are highly desirable but not mandatory

🏖️ Benefits

• Competitive salary • 35 hour work week • An excellent work/life balance with a fantastic, flexible working culture • Paid sick time • Ample paid time off • 3 additional discretionary days for Christmas each year • Paid parental leave • Medical & vision benefits • 4 volunteering days per year • 401(k) match • Flexible working schedule • Seasonal social and charitable events • Training and development