Senior Employee Relations Specialist

🕒 4 days ago

⛰️ Colorado – Remote

⛰️ Colorado – Remote

💵 $64.5k - $80.7k / year

⏰ Full Time

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

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InnovAge

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

InnovAge is a provider of the Program of All-inclusive Care for the Elderly (PACE) that helps frail seniors remain independent and age in their own homes with dignity. As the largest PACE provider by participants served, InnovAge delivers comprehensive, coordinated services including primary care, nursing, behavioral health, therapies, transportation and care coordination to support seniors' medical and daily living needs.

📋 Description

• Provide expert advice and guidance to managers and employees on complex employee relations issues, including conflict resolution, disciplinary actions, and performance management • Conduct thorough investigations into employee complaints and grievances • Collaborate with HR and legal teams to resolve employee relations matters • Monitor labor laws and regulations and ensure compliance • Foster communication between employees and management to address concerns and improve workplace morale • Develop training, tools, templates, processes, and reference materials for the ER COE function • Use the ER Case Management system to store and track case notes • Instruct HRBPs on the case management system, assign cases, and monitor progress • Identify solutions that meet business needs while managing company risk • Guide employees and managers toward resolution of conflicts and issues • Consult with managers on complex performance management matters, including PIPs, exit strategies, and involuntary separations • Monitor trends and recommend remediation actions • Provide input on engagement efforts and remedies • Create and refine company-wide HR policies and consult on non-HR policies • Document and manage employee relations investigations using case management tools • Maintain knowledge of labor laws and employee relations practices across regions and countries • Assist with policies and procedures promoting positive employer-employee relationships and employee engagement • Assist with investigations of misconduct, harassment, discrimination, and other complex employee relations issues • Travel occasionally to InnovAge locations and between local worksites; overnight travel may be required • Perform other duties as assigned or requested

🎯 Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field • Minimum of 5 years of experience in employee relations or a related HR role • Proven track record of handling complex employee relations issues • Strong knowledge of labor laws and regulations • Excellent interpersonal and communication skills • Ability to conduct thorough and unbiased investigations • Proficiency in conflict resolution and performance management • Analytical skills to interpret employee relations metrics and trends • Experience designing and delivering training programs • Ability to work collaboratively with HR and legal teams • Preferred: Advanced degree (MBA, Master’s in HR, MPA, etc.) • Preferred: SHRM-SCP or SPHR • Florida applicants require a background screening through the Florida Care Provider Background Screening Clearinghouse

🏖️ Benefits

• Medical, dental, and vision insurance • Short- and long-term disability insurance • Life insurance and AD&D • Supplemental life insurance • Flexible spending accounts • 401(k) savings plan with company match • Paid time off • Company-paid holidays • Equal opportunity and affirmative action workplace • Patient-centered care model • Occasional travel opportunities to other InnovAge locations

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